Smart phones, iPhones, Blackberries are everywhere. They keep us connected to our world – through the phone, internet, text messaging, etc. I am addicted to mine. Not JUST addicted to it, but I LOVE it. And I LOVE it even more, when my favorite sites have applications for my mobile device OR they have “mobilized” [...]
Posts under ‘Business’
Leasing Agent Compensation?…First a word about VACANCY!
As a consultant to the apartment industry, I am asked a LOT, “What’s fair leasing agent compensation? Is their a leasing commission structure you would recommend?” There is no easy or short answer to this question, so let’s take a round about way of discuss it, and then my next article will zoom RIGHT into [...]
New to the Apartment Industry/Job/Career? 4 Stages to an Epiphany!
Are you new to the apartment industry? New to your employer? New career? New promotion? On a new project? There are 4 stages that every NEWBIE goes through before becoming comfortable in the new position. When I first started at Dominium Management Services several years ago, I was lucky enough to take a class called “Managing for [...]
TOP 10 TIPS to Get the MOST Out of CRAIGSLIST Apartment Ads
Craigslist, when smartly used as part of your marketing/advertising campaign, can become one of your apartment community’s top traffic generators. If it’s not, you’re not getting the most out of your Craigslist ads. Here are the TOP 10 Things You Need to Know to Maximize Your Craigslist Ads for your Apartment Community: Generally, web traffic is [...]
Apartment Leasing Tips Learned From George W. Bush at #NAA10 – Education Conference
At the NAA 2010 Education Conference last week in New Orleans, the keynote speaker was George W. Bush. I didn’t know what to expect and was a little leery how this would fit into the rest of the week. When I walked out from the session, not only did I have a little crush on [...]
GET OUT of HERE! How To GET IT When You’re In A Rut
It can be hard to always be ON. It can be hard to GET IT all the time. Whether that means being CREATIVE, ENERGETIC, FRESH, SUNNY, SOCIAL, PATIENT, or POSITIVE. When you go to the same office (apartment complex/corporate office/etc.) everyday, talk to the same people every day, or drink the same kool-aid every day, you can [...]
Good Customer Service is Dead! Where is the LOVE?
You read it right -GOOD Customer Service is DEAD. Where is the LOVE? (Video: Black Eyed Peas — Where is the Love?) This is actually good news — If you are one of the few apartment communities that consistently provides good customer service, you are WAY ahead of the game. Even if you THINK you’re doing [...]
Being Shy About Business Won’t Win Leases – How to Take Your Competition OUT!
Everyone knows – being shy about business – especially leasing, won’t win you any leases. Have fears or doubts? Your prospects can smell it a mile away -and so can your competion. So what WILL win you leases? This is a picture of me in 2nd grade. I had just transferred to a new school. I was [...]
Personnel/Personal Development: Do You Have a Plan?
When it come to personnel development – do you have a plan? How about PERSONAL development – do you have a plan? Success comes from within. For an organization to be successful, in order for your apartment project to be successful, the success must come from within. At the very heart of each project, at [...]
Career Advancement in the Apartment Industry: Speak the Language of Business!
In today’s economy, for every job opening available, there are hundreds of applicants. In working with owners/investors/executive level management, their number one complaint is: there is a shortage of TOP level talent. Many, look outside their organizations to find TOP level talent. And yet, everyday, I hear from people in the industry that feel they are passed over [...]