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3 Facebook questions everyone asks when starting out…

People ask me all the time about facebook. Some people are just confused, some are scared, some are excited, some are clueless, still others hesitant, and then there are those who FAKE it! (You know who I’m talking about!) Why all the confusion? Why all the ruckus? I just don’t get it, and if you have been reading my posts and know my tagline, well, I GET IT. But all this confusion is…confusing!

So, let’s talk it out, or should I say, blog it out. I’ve narrowed down the top three questions I get asked most often:

1.) What is my ROI when using facebook as a marketing tool? – This is usually asked by various levels of upper management – your CEO’s/COO’s/VP’s/Director’s. Occasionally a very business-minded manager also ponders this out loud.

2.) Should my site(s) “do” facebook? – This is usually asked by someone who realizes that they NEED to be on Facebook – because everyone ELSE is thinking about it or already “DOING IT.”

3.) What should we (as sites) be “doing” on facebook? – This is usually asked by someone who has just opened up a facebook account and realizes they don’t know what to say or “do.” Their friend list consists of 22 people - 10 of whom are vendors, 8 are competitors, 1 is their mother, and the last 3, they *hope* are residents or prospects of their apartment community. OUCH.

Don’t get me wrong, there are a TON of other questions, but these are the ones I get asked most often. AND, very relevant questions for beginning users, intermediate users, and advanced users. As an industry, we need to understand these 3 questions – and GET IT – right.

HEAVY questions – this week, I will be writing a series of 3 posts to address each of these questions in a little more depth, but keeping each post at a reasonably short length. Hopefully I can make light of the  questions and have some fun while I’m at it! The good news: by asking these questions, you are on the right track to GET IT!

Don’t Get it? RENT SODA. GET IT!

-Daisy Nguyen in Minneapolis, Minnesota

CEO

RENTSODA-small

Business & Marketing Consulting to the Apartment Industry

Web: RentSoda.com   Email: Daisy {at} RentSoda(.)com

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Time to SHAKE IT UP!

I am a problem solver, so when people call me, it’s because they have a problem or in some instances, several problems. So, for me, problems are good for business. I love other people’s problems, as that means I can help. (at least in most cases!)

Lately, I have been getting calls regarding the market. We all know, the market has changed, and so many companies and people are having trouble changing to respond to this new economic environment. My conversations usually go something like this:

Caller: The market has changed, and my vacancy at XYZ Apartments is creeping up. We recently took a huge hit in August, and occupancy rates have never been this low before, and we have NO traffic. We’ve been trying everything – all the things we’ve done in the past that has worked for us, but this time, nothing is working. Do you have any ideas where else we can get traffic and help me with my vacancy?

WAIT a minute, let me get this right. You’re trying all the things that you’ve always done, and they aren’t working. Have you considered trying something different? A different market/economy calls for a new/revised marketing approach. If all your advertising sources aren’t working, it could be your advertising and approach.

Many people THINK they want to try something new, but they are still stuck on the “we’ve never done THAT before.” In talking with new or prospective clients, much of my initial conversations are centered around just getting everyone comfortable with trying something different. What is it about change that people are afraid of? If you haven’t already noticed, the times have changed without your permission. If all the old things aren’t working, if the market conditions have changed, doesn’t it make sense to:

Revisit … Revamp … Renew … Re-invent!

Folks, its time to SHAKE IT UP. The worse that could happen is that you might continue to be right where you’re at – as that is what the market demands. However, if you change to accomodate your market, you just COULD capture the attention, hearts, minds, needs of this new market. Imagine THAT! What would that mean for your property?

My next several blog posts will be centered around some small changes that can have a HUGE affect on your bottom line.

SHAKE IT UP!

Don’t Get it? GET IT!

-Daisy Nguyen in Minneapolis, Minnesota

CEO

RENTSODA-small

Business & Marketing Consulting to the Apartment Industry

Web: RentSoda.com   Email: Daisy {at} RentSoda(.)com

Become a fan of RENTSODA on facebook.  Connect with RENTSODA on LinkedIn!

Follow RENTSODA on Twitter!

Be the first to like.
Share
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