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• HOME by: daisynguyen

  November 1, 2011, 18:56

  No description found for this item.

• CONTACT INFO by: daisynguyen

  November 21, 2009, 00:03

  Have a question? Want to chat? Need more information? Want to connect? -Daisy Nguyen in Minneapolis, Minnesota CEO Business & Marketing…

• Blog Schedule by: daisynguyen

  December 6, 2009, 17:03

  OK, so you're hooked, you now have a sweet tooth and need to know when you can get your next RENT SODA fix? New blog articles will be posted twice weekly…

• EVENTS by: daisynguyen

  January 2, 2010, 01:30

• About US by: daisynguyen

  November 1, 2009, 06:06

  ABOUT DAISY NGUYEN, CEO RENT SODA: I have been in the apartment industry for ten years now, and like many people coming into Property Management, I was…

• Site Map by: admin

  January 2, 2010, 00:50

  This page contains the site table of contents. Use it to quickly find content on this website.

Blog Posts

• Uncategorized  (2)
  • Craigslist-phobia: Don’t lose FREE Apartment Rentals! by: jameswb

    August 8, 2010, 19:21

    During my training classes I always encourage leasing professionals to use Craigslist postings. Where else can you get your message in front of hundreds of…

  • 2010 Trend: IN-Clearly Defined Job Descriptions; OUT-Jack-of-All-Trades by: daisynguyen

    January 25, 2010, 22:50

    Lately, much of my work has been very operations oriented. In this time of economic turmoil, companies are returning to the basics. Companies that are still…

• Announcements  (8)
  • RENT SODA presents WATER COOLER DAY for those that WAH! (Work At Home!) by: daisynguyen

    September 27, 2010, 14:57

    Do you WAH*!? *Work At Home For those of us who work from home, life can be kind of lonely... That is why we have created… RENT SODA WATER COOLER…

  • RENT SODA Open House THURSDAY October 7th, 2010 by: daisynguyen

    September 20, 2010, 16:07

     Who: You, our Friends and Clients of RentSoda, are invited! What: An opportunity to get together and see RentSoda’s new office space! Where:…

  • HAPPY LABOR DAY weekend! May Work be as Fun as a Barrel of Monkeys! by: daisynguyen

    September 3, 2010, 13:08

    It's Friday around 3:00PM before labor day weekend. I just want to take a moment to wish everyone a safe and happy holiday weekend. And for all those who…

  • TOP 5 RENT SODA Blogs - Thanks for Reading! by: daisynguyen

    August 2, 2010, 16:35

    The great thing about good content, it continues to be GOOD CONTENT. We are always striving for good blogs for our loyal readers! As the small type on the…

  • RENT SODA Welcomes Jim Baumgartner! by: daisynguyen

    July 6, 2010, 11:22

    It's July, and RENT SODA is shaking it up once again - with groundbreaking news: (drum roll please!) WELCOME JIM BAUMGARTNER to team RENT SODA! With the…

  • Call for stories!!! by: daisynguyen

    November 24, 2009, 21:41

    The response to my blog has been overwhelming! Thank you so much for the support AND, the most rewarding surprise: I have received tons of emails and comments…

  • Time to SHAKE IT UP! by: daisynguyen

    November 9, 2009, 14:07

    I am a problem solver, so when people call me, it's because they have a problem or in some instances, several problems. So, for me, problems are good for…

  • Happy Endings & New Beginnings by: daisynguyen

    November 1, 2009, 06:06

    Happy Endings & New Beginnings!  First for the Happy Endings – my last day as Chief Operating Officer at Greco was Friday, October 30th, 2009. What…

• Career Advice  (20)
  • Success Stories: Two Apartment Managers Who Started Small & Making A BIG Splash! by: daisynguyen

    January 26, 2011, 09:12

    This is the first blog in a series of blogs that takes a closer look at success in the multi-family apartment industry - Who's successful? Who's Being…

  • Building on Your Strengths: Build Success by: jameswb

    November 16, 2010, 09:32

    Optimize what people are best at, recognize and manage those situations people may not handle well and address those weaknesses through job allocation,…

  • TOP 5 RENT SODA Blogs - Thanks for Reading! by: daisynguyen

    August 2, 2010, 16:35

    The great thing about good content, it continues to be GOOD CONTENT. We are always striving for good blogs for our loyal readers! As the small type on the…

  • Leasing Agent Compensation?...First a word about VACANCY! by: daisynguyen

    July 14, 2010, 11:09

    As a consultant to the apartment industry, I am asked a LOT, "What's fair leasing agent compensation? Is their a leasing commission structure you would…

  • New to the Apartment Industry/Job/Career? 4 Stages to an Epiphany! by: daisynguyen

    July 13, 2010, 10:43

    Are you new to the apartment industry? New to your employer? New career? New promotion? On a new project? There are 4 stages that every NEWBIE goes through…

  • GET OUT of HERE! How To GET IT When You're In A Rut by: daisynguyen

    June 28, 2010, 10:07

    It can be hard to always be ON. It can be hard to GET IT all the time. Whether that means being CREATIVE, ENERGETIC, FRESH, SUNNY, SOCIAL, PATIENT, or…

  • Good Customer Service is Dead! Where is the LOVE? by: daisynguyen

    March 8, 2010, 10:54

    You read it right -GOOD Customer Service is DEAD. Where is the LOVE? httpv://www.youtube.com/watch?v=WpYeekQkAdc (Video: Black Eyed Peas - Where is the…

  • Apartment Jobs: From Resume to Job Offer: How to get the CALL! by: daisynguyen

    February 10, 2010, 09:00

    I LOVE American Idol. At the audition stage in the game, when the judges are trying to find the best talent in each city, in 10 seonds or less, they can tell…

  • What Kind of Job are YOU Looking For? Anything Less Than the Best is a Felony! by: daisynguyen

    February 8, 2010, 18:18

    Apartment Jobs: Phone screens & job interviews have 1 purpose: to screen candidates OUT. Yes, you read it right. It’s to screen YOU out. Of course your…

  • Personnel/Personal Development: Do You Have a Plan? by: daisynguyen

    January 27, 2010, 21:18

    When it come to personnel development - do you have a plan? How about PERSONAL development - do you have a plan? Success comes from within. For an…

  • Supervisors & Employees: Take Advantage of Your "Open Door" Policy by: daisynguyen

    January 20, 2010, 10:01

    Are you a supervisor with an "open door" policy? Are you an employee that works for someone that has an "open door" policy? Are you maximizing the "open door"…

  • Career Advancement in the Apartment Industry: Speak the Language of Business! by: daisynguyen

    January 14, 2010, 11:56

    In today's economy, for every job opening available, there are hundreds of applicants. In working with owners/investors/executive level management, their…

  • Land of Opportunity or BUST! Do You See the Land of Opportunity? by: daisynguyen

    January 6, 2010, 21:21

    Have you ever noticed the people who complain about the lack of opportunities are also the ones that are the first to say they are too busy to join, have…

  • Success in the Apartment Industry: Where do you Participate, Participate, Participate? by: daisynguyen

    January 3, 2010, 20:00

    So you read my PARTICIPATE in your SUCCESS article, and your new year's resolution is to participate in your industry, your career, and your success. Where to…

  • How To Be Successful In The Apartment Industry: Participate, Participate, Participate! by: daisynguyen

    December 30, 2009, 19:09

    I've had a LOT of conversations recently, and one topic has been a recurring theme: Success. Two recurring questions: 1.) How do we make our apartment…

  • "Professionally Managed by..." What does THAT mean? by: daisynguyen

    December 28, 2009, 20:02

    Recently, a close friend of mine asked me, "what does professionalism mean to you & how does it pertain to our apartment industry? I want our company to be…

  • The SKY is FALLING! How to Deal With Dramatic/Difficult People by: daisynguyen

    December 21, 2009, 09:51

    If you are in the multi-family industry,work at an apartment community, its a given: You WILL have to deal with difficult people.  I'm not just talking…

  • How do you FEEL? Success - It's all in the details. by: daisynguyen

    December 18, 2009, 12:24

    Consider these 2 statements: 1.) Things happen to me. 2.) I make things happen. A small change in a statement can make a STATEMENT! A very subtle change…

  • Mid-life crisises don't just happen at MID-LIFE anymore...bring back Mary POPPINS! by: daisynguyen

    December 8, 2009, 10:58

    Do you feel the need to get more done? Do you have long to-do lists? Are you doing "stuff" but still can't get "anything" done? If you answered "yes," you…

  • Thankful for Thanksgiving! by: daisynguyen

    November 23, 2009, 22:18

    Thanksgiving is around the corner. I'm going to take a break from my 3-part series on facebook, and be thankful. I'm  thankful for some of the hardest…

• Feng Shui  (3)
  • Top 12 Tips: Apartment Model on a Shoestring Budget by: daisynguyen

    October 15, 2010, 10:49

    Have champagne taste and a beer budget? Need a model apartment to help you lease, but on a shoestring budget? Here are my top 10 budget conscious tips for…

  • Got VACANCY? Apartment Models - Is it a DO or DON't or CAN't Afford It? by: daisynguyen

    July 29, 2010, 09:13

    If you have vacant apartments, and thinking about modeling an apartment, you're probably thinking, can you afford it? You can't afford NOT to have a model! CO…

  • How do you FEEL? Success - It's all in the details. by: daisynguyen

    December 18, 2009, 12:24

    Consider these 2 statements: 1.) Things happen to me. 2.) I make things happen. A small change in a statement can make a STATEMENT! A very subtle change…

• First Entry  (1)
  • Happy Endings & New Beginnings by: daisynguyen

    November 1, 2009, 06:06

    Happy Endings & New Beginnings!  First for the Happy Endings – my last day as Chief Operating Officer at Greco was Friday, October 30th, 2009. What…

• Just for FUN!  (7)
  • Anniversary Edition: To BE or not to BE? by: daisynguyen

    November 1, 2011, 11:06

    November 1st marks the 2nd anniversary for RENT SODA! Time flies when you're having fun, and the past 2 years have been a BLAST. When I took the plunge to…

  • RENT SODA Open House THURSDAY October 7th, 2010 by: daisynguyen

    September 20, 2010, 16:07

     Who: You, our Friends and Clients of RentSoda, are invited! What: An opportunity to get together and see RentSoda’s new office space! Where:…

  • HAPPY LABOR DAY weekend! May Work be as Fun as a Barrel of Monkeys! by: daisynguyen

    September 3, 2010, 13:08

    It's Friday around 3:00PM before labor day weekend. I just want to take a moment to wish everyone a safe and happy holiday weekend. And for all those who…

  • Lack of Motivation? Leasing Stalled? How to Change Your Tune by: daisynguyen

    February 24, 2010, 11:42

    All this talk about a depression, soft market and price drops. OH MY! Not to mention pay freezes, working twice as hard for half as much traffic, it's not a…

  • Mid-life crisises don't just happen at MID-LIFE anymore...bring back Mary POPPINS! by: daisynguyen

    December 8, 2009, 10:58

    Do you feel the need to get more done? Do you have long to-do lists? Are you doing "stuff" but still can't get "anything" done? If you answered "yes," you…

  • Call for stories!!! by: daisynguyen

    November 24, 2009, 21:41

    The response to my blog has been overwhelming! Thank you so much for the support AND, the most rewarding surprise: I have received tons of emails and comments…

  • Time to SHAKE IT UP! by: daisynguyen

    November 9, 2009, 14:07

    I am a problem solver, so when people call me, it's because they have a problem or in some instances, several problems. So, for me, problems are good for…

• Leasing  (35)
  • The Psychology of Apartment Leasing – Is Selling Sleazy? (+ 10 Tips to Emphasize Your Genuineness) by: jameswb

    April 18, 2011, 10:53

    The reality is that all of us are selling all of the time. There is a time and a place and a way for everything.

  • Building Apartment Revenue: Yield Management by: jameswb

    April 15, 2011, 11:27

    On a 100-unit site, we have ended up with revenue generation equivalent to 103 to 107 units (based on former average rents).

  • Five Easy Phone Tools to Convert Your Phone Leads into Appointments!  by: jameswb

    March 31, 2011, 10:46

    While attitude is key; there are some things that you can do to make your phone interaction more successful.

  • Renting Apartments: Am I Who I Say I Am—& Do I Know You? by: jameswb

    March 25, 2011, 14:42

    Coco Chanel said, “Hard times arouse an instinctive desire for authenticity.” (

  • Renting Apartments: Am I Who I Say I Am—& Do I Know You? by: jameswb

    March 25, 2011, 14:37

    Coco Chanel said, “Hard times arouse an instinctive desire for authenticity.”

  • Facing Failure: Why Excuses Never Lease Apartments by: jameswb

    March 15, 2011, 09:35

    No one is to blame except for me.

  • The Psychology of Apartment Leasing – Are you a Process or Procedural Buyer? by: jameswb

    March 8, 2011, 18:19

    Take the time to understand your prospect's buying style.

  • The heART of the Deal: Psychology of Apartment Leasing – the Evidence Fundamental by: jameswb

    March 1, 2011, 16:38

    I can’t deny what I see.

  • The heART of the Deal: The Psychology of Leasing – the Exchange Fundamental by: jameswb

    February 4, 2011, 11:33

    When I do something for you; you are obligated to do something in return for me.

  • What’s In a Name? by: jameswb

    February 1, 2011, 18:05

    A sense of value and esteem is reflected in all aspects of their work.

  • Renting to Students: 4 Steps to Marketing to College “Renters-in-Training”. by: jameswb

    January 28, 2011, 13:26

    Many students want to finalize their housing before finals (as early as April). Are you ready?

  • Praise For RENT SODA's Nov 12th Profiling Your Way to MORE Leases! by: daisynguyen

    November 29, 2010, 18:33

    No description found for this item.

  • Have Money - Need Apartment. PS Don't Irritate, Annoy or Otherwise *iss Me Off! by: daisynguyen

    November 4, 2010, 15:41

    In today's apartment marketplace, when a prospect walks into your doors, they are READY to lease from you. With all the information available on the internet,…

  • Top 12 Tips: Apartment Model on a Shoestring Budget by: daisynguyen

    October 15, 2010, 10:49

    Have champagne taste and a beer budget? Need a model apartment to help you lease, but on a shoestring budget? Here are my top 10 budget conscious tips for…

  • Top Ten Tips for Leasing to Seniors by: jameswb

    October 12, 2010, 10:45

    There are 35 million seniors in the U. S. today—12.4% of the population. Over the next decade that percentage is projected to grow to 16.5% (53.7 million…

  • #1 Most Important TIP for Apartment Resident Retention by: daisynguyen

    October 8, 2010, 14:58

    With so many choices available, the price competitiveness of the market, and concessions still a tool that lots of apartment communities still use to entice…

  • Eight Tips on Renting an Older Property by: jameswb

    October 6, 2010, 14:17

    So what do you do when you find yourself adrift on an aging property (not old enough to be charming or cool but too old to be hot and trendy)? Do you wallow…

  • You've Been B-BACK'ed! 5 Ways to Turn Your B-Backs Into Leases! by: daisynguyen

    September 8, 2010, 09:00

    You've been there - your prospect apartment tour is going well, you are excited, your prospects are talking about where they are going to place their furniture,…

  • "I'm So Glad You Called Today" - 4 Phone Tips to Turn a Call into an Apartment Tour by: daisynguyen

    August 26, 2010, 21:42

    Phones have been around for over 140 years, so answering the phone is nothing new - or is it? Having a great telephone conversation is one of the best and…

  • Craigslist-phobia: Don’t lose FREE Apartment Rentals! by: jameswb

    August 8, 2010, 19:21

    During my training classes I always encourage leasing professionals to use Craigslist postings. Where else can you get your message in front of hundreds of…

  • GONE FISHING: using the right bait for your apartment prospect by: jameswb

    July 30, 2010, 13:40

    I recently had lunch with my friend and professional peer, Laurel Zacher.  We were discussing the key to understanding psychographics when working with site…

  • Got VACANCY? Apartment Models - Is it a DO or DON't or CAN't Afford It? by: daisynguyen

    July 29, 2010, 09:13

    If you have vacant apartments, and thinking about modeling an apartment, you're probably thinking, can you afford it? You can't afford NOT to have a model! CO…

  • Leasing Agent Compensation?...First a word about VACANCY! by: daisynguyen

    July 14, 2010, 11:09

    As a consultant to the apartment industry, I am asked a LOT, "What's fair leasing agent compensation? Is their a leasing commission structure you would…

  • TOP 10 TIPS to Get the MOST Out of CRAIGSLIST Apartment Ads by: daisynguyen

    July 12, 2010, 13:36

    Craigslist, when smartly used as part of your marketing/advertising campaign, can become one of your apartment community's top traffic generators. If it's…

  • Apartment Leasing Tips Learned From George W. Bush at #NAA10 - Education Conference by: daisynguyen

    July 1, 2010, 09:46

    At the NAA 2010 Education Conference last week in New Orleans, the keynote speaker was George W. Bush. I didn’t know what to expect and was a little…

  • Good Customer Service is Dead! Where is the LOVE? by: daisynguyen

    March 8, 2010, 10:54

    You read it right -GOOD Customer Service is DEAD. Where is the LOVE? httpv://www.youtube.com/watch?v=WpYeekQkAdc (Video: Black Eyed Peas - Where is the…

  • Lack of Motivation? Leasing Stalled? How to Change Your Tune by: daisynguyen

    February 24, 2010, 11:42

    All this talk about a depression, soft market and price drops. OH MY! Not to mention pay freezes, working twice as hard for half as much traffic, it's not a…

  • Being Shy About Business Won't Win Leases - How to Take Your Competition OUT! by: daisynguyen

    February 22, 2010, 06:24

    Everyone knows - being shy about business - especially leasing, won't win you any leases. Have fears or doubts? Your prospects can smell it a mile away -and…

  • Apartment Marketing: Print Advertising for Dummies by: daisynguyen

    January 18, 2010, 13:15

     I was recently invited to be a "pro" for an event at the local apartment association in my area, MHA. One of the recurring questions was, "What elements make…

  • Land of Opportunity or BUST! Do You See the Land of Opportunity? by: daisynguyen

    January 6, 2010, 21:21

    Have you ever noticed the people who complain about the lack of opportunities are also the ones that are the first to say they are too busy to join, have…

  • TWEET TWEET: Twitter for Business Users and Apartment Marketers by: daisynguyen

    December 23, 2009, 20:34

    I've been following the whole TWITTER phenomenon very closely. At first, I was VERY confused. Who would use twitter and why? More importantly, why would I…

  • The SKY is FALLING! How to Deal With Dramatic/Difficult People by: daisynguyen

    December 21, 2009, 09:51

    If you are in the multi-family industry,work at an apartment community, its a given: You WILL have to deal with difficult people.  I'm not just talking…

  • How do you FEEL? Success - It's all in the details. by: daisynguyen

    December 18, 2009, 12:24

    Consider these 2 statements: 1.) Things happen to me. 2.) I make things happen. A small change in a statement can make a STATEMENT! A very subtle change…

  • Leasing: 10 Steps From SAD to RAD! by: daisynguyen

    December 6, 2009, 21:13

    Here in Minnesota, we blame the leasing slow-down to the weather - we tell ourselves that no one wants to move when there is snow on the ground. (And who would…

  • What should we be "facebooking?" in the Multi-Family industry? by: daisynguyen

    December 1, 2009, 12:31

    OK, so now that we've established that facebook does have a positive ROI, that we SHOULD be "doing it," the question naturally becomes, how/what should we be…

• Marketing  (42)
  • Five Easy Phone Tools to Convert Your Phone Leads into Appointments!  by: jameswb

    March 31, 2011, 10:46

    While attitude is key; there are some things that you can do to make your phone interaction more successful.

  • Renting Apartments: Am I Who I Say I Am—& Do I Know You? by: jameswb

    March 25, 2011, 14:42

    Coco Chanel said, “Hard times arouse an instinctive desire for authenticity.” (

  • Renting Apartments: Am I Who I Say I Am—& Do I Know You? by: jameswb

    March 25, 2011, 14:37

    Coco Chanel said, “Hard times arouse an instinctive desire for authenticity.”

  • Facing Failure: Why Excuses Never Lease Apartments by: jameswb

    March 15, 2011, 09:35

    No one is to blame except for me.

  • The Psychology of Apartment Leasing – Are you a Process or Procedural Buyer? by: jameswb

    March 8, 2011, 18:19

    Take the time to understand your prospect's buying style.

  • The heART of the Deal: Psychology of Apartment Leasing – the Evidence Fundamental by: jameswb

    March 1, 2011, 16:38

    I can’t deny what I see.

  • Better Retention through Grocery Carts*? by: jameswb

    February 15, 2011, 21:25

    Why not streamline your grocery carts and get some marketing oomph from them?

  • The heART of the Deal: The Psychology of Leasing – the Exchange Fundamental by: jameswb

    February 4, 2011, 11:33

    When I do something for you; you are obligated to do something in return for me.

  • What’s In a Name? by: jameswb

    February 1, 2011, 18:05

    A sense of value and esteem is reflected in all aspects of their work.

  • Renting to Students: 4 Steps to Marketing to College “Renters-in-Training”. by: jameswb

    January 28, 2011, 13:26

    Many students want to finalize their housing before finals (as early as April). Are you ready?

  • The heART of the Deal | Lessons in Management: The Dynamics of Relationship  by: jameswb

    January 11, 2011, 10:52

    The shooter in Tucson was a classic example of “I’m not okay - you’re not okay”.

  • 9 Apartment Mobile Apps for the iPhone/iPad by: daisynguyen

    December 13, 2010, 12:59

    With studies showing that the mobile web will rule by 2015 (i.e. more users will access the internet through their mobile devices than their desktops), in the…

  • Foursquare vs. Facebook Places - Which is Better for Marketing Your Apartment Community? by: daisynguyen

    November 9, 2010, 18:21

    OK, I'll admit it. I'm a Foursquare GEEK, and now, with the launch of Facebook Places, I am TOTALLY CONFUSED. There's so much news out about Facebook Places -…

  • Have Money - Need Apartment. PS Don't Irritate, Annoy or Otherwise *iss Me Off! by: daisynguyen

    November 4, 2010, 15:41

    In today's apartment marketplace, when a prospect walks into your doors, they are READY to lease from you. With all the information available on the internet,…

  • Motivating Your Employees in a Stressful Economy: Seven Tips to Building Team by: jameswb

    October 20, 2010, 11:16

    Demographic trends indicate that we will be facing a shortage of talented experts in the future. As the employment market starts to loosen up, our top talent…

  • Top 12 Tips: Apartment Model on a Shoestring Budget by: daisynguyen

    October 15, 2010, 10:49

    Have champagne taste and a beer budget? Need a model apartment to help you lease, but on a shoestring budget? Here are my top 10 budget conscious tips for…

  • Top Ten Tips for Leasing to Seniors by: jameswb

    October 12, 2010, 10:45

    There are 35 million seniors in the U. S. today—12.4% of the population. Over the next decade that percentage is projected to grow to 16.5% (53.7 million…

  • #1 Most Important TIP for Apartment Resident Retention by: daisynguyen

    October 8, 2010, 14:58

    With so many choices available, the price competitiveness of the market, and concessions still a tool that lots of apartment communities still use to entice…

  • Eight Tips on Renting an Older Property by: jameswb

    October 6, 2010, 14:17

    So what do you do when you find yourself adrift on an aging property (not old enough to be charming or cool but too old to be hot and trendy)? Do you wallow…

  • Using Foursquare for Marketing Apartment Communities by: daisynguyen

    September 22, 2010, 09:46

    I LOVE Foursquare, and find it not only a cool app, but a great marketing tool. If you aren't as geeky as I am, you're probably wondering, WHAT is Foursquare?…

  • You've Been B-BACK'ed! 5 Ways to Turn Your B-Backs Into Leases! by: daisynguyen

    September 8, 2010, 09:00

    You've been there - your prospect apartment tour is going well, you are excited, your prospects are talking about where they are going to place their furniture,…

  • "I'm So Glad You Called Today" - 4 Phone Tips to Turn a Call into an Apartment Tour by: daisynguyen

    August 26, 2010, 21:42

    Phones have been around for over 140 years, so answering the phone is nothing new - or is it? Having a great telephone conversation is one of the best and…

  • Craigslist-phobia: Don’t lose FREE Apartment Rentals! by: jameswb

    August 8, 2010, 19:21

    During my training classes I always encourage leasing professionals to use Craigslist postings. Where else can you get your message in front of hundreds of…

  • TOP 5 RENT SODA Blogs - Thanks for Reading! by: daisynguyen

    August 2, 2010, 16:35

    The great thing about good content, it continues to be GOOD CONTENT. We are always striving for good blogs for our loyal readers! As the small type on the…

  • GONE FISHING: using the right bait for your apartment prospect by: jameswb

    July 30, 2010, 13:40

    I recently had lunch with my friend and professional peer, Laurel Zacher.  We were discussing the key to understanding psychographics when working with site…

  • Got VACANCY? Apartment Models - Is it a DO or DON't or CAN't Afford It? by: daisynguyen

    July 29, 2010, 09:13

    If you have vacant apartments, and thinking about modeling an apartment, you're probably thinking, can you afford it? You can't afford NOT to have a model! CO…

  • TOP 10 TIPS to Get the MOST Out of CRAIGSLIST Apartment Ads by: daisynguyen

    July 12, 2010, 13:36

    Craigslist, when smartly used as part of your marketing/advertising campaign, can become one of your apartment community's top traffic generators. If it's…

  • Apartment Marketing: Get READY, Get SHARP - Call your ILS Account Rep! by: daisynguyen

    February 2, 2010, 22:32

    1/12 of the year is over, and the clock is ticking. Have you made progress towards your occupancy goals, or have you started the year off already behind? Your…

  • Apartment Marketing: Print Advertising for Dummies by: daisynguyen

    January 18, 2010, 13:15

     I was recently invited to be a "pro" for an event at the local apartment association in my area, MHA. One of the recurring questions was, "What elements make…

  • Your Apartment Community's Facebook Page Needs a Vanity URL by: daisynguyen

    January 11, 2010, 20:06

    Your community's facebook page should have a facebook username, also known as a vanity URL. Why? Being able to choose the URL for your facebook page is…

  • Land of Opportunity or BUST! Do You See the Land of Opportunity? by: daisynguyen

    January 6, 2010, 21:21

    Have you ever noticed the people who complain about the lack of opportunities are also the ones that are the first to say they are too busy to join, have…

  • How To Be Successful In The Apartment Industry: Participate, Participate, Participate! by: daisynguyen

    December 30, 2009, 19:09

    I've had a LOT of conversations recently, and one topic has been a recurring theme: Success. Two recurring questions: 1.) How do we make our apartment…

  • TWEET TWEET: Twitter for Business Users and Apartment Marketers by: daisynguyen

    December 23, 2009, 20:34

    I've been following the whole TWITTER phenomenon very closely. At first, I was VERY confused. Who would use twitter and why? More importantly, why would I…

  • How do you FEEL? Success - It's all in the details. by: daisynguyen

    December 18, 2009, 12:24

    Consider these 2 statements: 1.) Things happen to me. 2.) I make things happen. A small change in a statement can make a STATEMENT! A very subtle change…

  • Leasing: 10 Steps From SAD to RAD! by: daisynguyen

    December 6, 2009, 21:13

    Here in Minnesota, we blame the leasing slow-down to the weather - we tell ourselves that no one wants to move when there is snow on the ground. (And who would…

  • Dear Apartment ILS: KISS! (Keep It Simple Silly!) by: daisynguyen

    December 1, 2009, 22:32

    We all have a love/hate relationship with our apartment ILS's. We love them for everything they do, and we hate them for everything they do. Yes, I'm talking…

  • What should we be "facebooking?" in the Multi-Family industry? by: daisynguyen

    December 1, 2009, 12:31

    OK, so now that we've established that facebook does have a positive ROI, that we SHOULD be "doing it," the question naturally becomes, how/what should we be…

  • Facebook-itis: Addressing the fear of facebook head on! by: daisynguyen

    November 18, 2009, 12:19

    Part II: Facebook-itis: Addressing the fear of facebook head on! AKA Should my site(s)/apartment community(s) "do" facebook? - This is usually asked by…

  • The ROI of facebook - the value of creating community by: daisynguyen

    November 16, 2009, 12:13

    OK, so the million dollar question is: What is the ROI (Return on Investment) of facebook for my site? Usually followed up by - how many leases can I get…

  • 3 Facebook questions everyone asks when starting out... by: daisynguyen

    November 16, 2009, 02:47

    People ask me all the time about facebook. Some people are just confused, some are scared, some are excited, some are clueless, still others hesitant, and…

  • There's a MARKET for THAT! by: daisynguyen

    November 10, 2009, 22:14

    More often than we'd like to admit, we don't like who we are, we try to be more than what we are, and in the end, no one is happy. This is the way it is both…

  • Time to SHAKE IT UP! by: daisynguyen

    November 9, 2009, 14:07

    I am a problem solver, so when people call me, it's because they have a problem or in some instances, several problems. So, for me, problems are good for…

• Models  (4)
  • Top 12 Tips: Apartment Model on a Shoestring Budget by: daisynguyen

    October 15, 2010, 10:49

    Have champagne taste and a beer budget? Need a model apartment to help you lease, but on a shoestring budget? Here are my top 10 budget conscious tips for…

  • TOP 5 RENT SODA Blogs - Thanks for Reading! by: daisynguyen

    August 2, 2010, 16:35

    The great thing about good content, it continues to be GOOD CONTENT. We are always striving for good blogs for our loyal readers! As the small type on the…

  • Got VACANCY? Apartment Models - Is it a DO or DON't or CAN't Afford It? by: daisynguyen

    July 29, 2010, 09:13

    If you have vacant apartments, and thinking about modeling an apartment, you're probably thinking, can you afford it? You can't afford NOT to have a model! CO…

  • How do you FEEL? Success - It's all in the details. by: daisynguyen

    December 18, 2009, 12:24

    Consider these 2 statements: 1.) Things happen to me. 2.) I make things happen. A small change in a statement can make a STATEMENT! A very subtle change…

• People Skills  (21)
  • The Psychology of Apartment Leasing – Is Selling Sleazy? (+ 10 Tips to Emphasize Your Genuineness) by: jameswb

    April 18, 2011, 10:53

    The reality is that all of us are selling all of the time. There is a time and a place and a way for everything.

  • The Psychology of Apartment Leasing – Are you a Process or Procedural Buyer? by: jameswb

    March 8, 2011, 18:19

    Take the time to understand your prospect's buying style.

  • The heART of the Deal: Psychology of Apartment Leasing – the Evidence Fundamental by: jameswb

    March 1, 2011, 16:38

    I can’t deny what I see.

  • The heART of the Deal: The Psychology of Leasing – the Exchange Fundamental by: jameswb

    February 4, 2011, 11:33

    When I do something for you; you are obligated to do something in return for me.

  • What’s In a Name? by: jameswb

    February 1, 2011, 18:05

    A sense of value and esteem is reflected in all aspects of their work.

  • The heART of the Deal | Lessons in Management: The Art of Delegating  by: jameswb

    January 18, 2011, 09:36

    I learned that when I delegated to my employees they grew and became stronger contributors to the organization.

  • The heART of the Deal | Lessons in Management: The Dynamics of Relationship  by: jameswb

    January 11, 2011, 10:52

    The shooter in Tucson was a classic example of “I’m not okay - you’re not okay”.

  • Praise For RENT SODA's Nov 12th Profiling Your Way to MORE Leases! by: daisynguyen

    November 29, 2010, 18:33

    No description found for this item.

  • Building on Your Strengths: Build Success by: jameswb

    November 16, 2010, 09:32

    Optimize what people are best at, recognize and manage those situations people may not handle well and address those weaknesses through job allocation,…

  • Have Money - Need Apartment. PS Don't Irritate, Annoy or Otherwise *iss Me Off! by: daisynguyen

    November 4, 2010, 15:41

    In today's apartment marketplace, when a prospect walks into your doors, they are READY to lease from you. With all the information available on the internet,…

  • Motivating Your Employees in a Stressful Economy: Seven Tips to Building Team by: jameswb

    October 20, 2010, 11:16

    Demographic trends indicate that we will be facing a shortage of talented experts in the future. As the employment market starts to loosen up, our top talent…

  • Top Ten Tips for Leasing to Seniors by: jameswb

    October 12, 2010, 10:45

    There are 35 million seniors in the U. S. today—12.4% of the population. Over the next decade that percentage is projected to grow to 16.5% (53.7 million…

  • "I'm So Glad You Called Today" - 4 Phone Tips to Turn a Call into an Apartment Tour by: daisynguyen

    August 26, 2010, 21:42

    Phones have been around for over 140 years, so answering the phone is nothing new - or is it? Having a great telephone conversation is one of the best and…

  • GONE FISHING: using the right bait for your apartment prospect by: jameswb

    July 30, 2010, 13:40

    I recently had lunch with my friend and professional peer, Laurel Zacher.  We were discussing the key to understanding psychographics when working with site…

  • New to the Apartment Industry/Job/Career? 4 Stages to an Epiphany! by: daisynguyen

    July 13, 2010, 10:43

    Are you new to the apartment industry? New to your employer? New career? New promotion? On a new project? There are 4 stages that every NEWBIE goes through…

  • Apartment Leasing Tips Learned From George W. Bush at #NAA10 - Education Conference by: daisynguyen

    July 1, 2010, 09:46

    At the NAA 2010 Education Conference last week in New Orleans, the keynote speaker was George W. Bush. I didn’t know what to expect and was a little…

  • Personnel/Personal Development: Do You Have a Plan? by: daisynguyen

    January 27, 2010, 21:18

    When it come to personnel development - do you have a plan? How about PERSONAL development - do you have a plan? Success comes from within. For an…

  • Supervisors & Employees: Take Advantage of Your "Open Door" Policy by: daisynguyen

    January 20, 2010, 10:01

    Are you a supervisor with an "open door" policy? Are you an employee that works for someone that has an "open door" policy? Are you maximizing the "open door"…

  • Career Advancement in the Apartment Industry: Speak the Language of Business! by: daisynguyen

    January 14, 2010, 11:56

    In today's economy, for every job opening available, there are hundreds of applicants. In working with owners/investors/executive level management, their…

  • How To Be Successful In The Apartment Industry: Participate, Participate, Participate! by: daisynguyen

    December 30, 2009, 19:09

    I've had a LOT of conversations recently, and one topic has been a recurring theme: Success. Two recurring questions: 1.) How do we make our apartment…

  • The SKY is FALLING! How to Deal With Dramatic/Difficult People by: daisynguyen

    December 21, 2009, 09:51

    If you are in the multi-family industry,work at an apartment community, its a given: You WILL have to deal with difficult people.  I'm not just talking…

• Social Media Marketing  (12)
  • Foursquare vs. Facebook Places - Which is Better for Marketing Your Apartment Community? by: daisynguyen

    November 9, 2010, 18:21

    OK, I'll admit it. I'm a Foursquare GEEK, and now, with the launch of Facebook Places, I am TOTALLY CONFUSED. There's so much news out about Facebook Places -…

  • Using Foursquare for Marketing Apartment Communities by: daisynguyen

    September 22, 2010, 09:46

    I LOVE Foursquare, and find it not only a cool app, but a great marketing tool. If you aren't as geeky as I am, you're probably wondering, WHAT is Foursquare?…

  • Your Apartment Community's Facebook Page Needs a Vanity URL by: daisynguyen

    January 11, 2010, 20:06

    Your community's facebook page should have a facebook username, also known as a vanity URL. Why? Being able to choose the URL for your facebook page is…

  • TWEET TWEET: Twitter for Business Users and Apartment Marketers by: daisynguyen

    December 23, 2009, 20:34

    I've been following the whole TWITTER phenomenon very closely. At first, I was VERY confused. Who would use twitter and why? More importantly, why would I…

  • Dear Apartment ILS: KISS! (Keep It Simple Silly!) by: daisynguyen

    December 1, 2009, 22:32

    We all have a love/hate relationship with our apartment ILS's. We love them for everything they do, and we hate them for everything they do. Yes, I'm talking…

  • What should we be "facebooking?" in the Multi-Family industry? by: daisynguyen

    December 1, 2009, 12:31

    OK, so now that we've established that facebook does have a positive ROI, that we SHOULD be "doing it," the question naturally becomes, how/what should we be…

  • Facebook-itis: Addressing the fear of facebook head on! by: daisynguyen

    November 18, 2009, 12:19

    Part II: Facebook-itis: Addressing the fear of facebook head on! AKA Should my site(s)/apartment community(s) "do" facebook? - This is usually asked by…

  • The ROI of facebook - the value of creating community by: daisynguyen

    November 16, 2009, 12:13

    OK, so the million dollar question is: What is the ROI (Return on Investment) of facebook for my site? Usually followed up by - how many leases can I get…

  • 3 Facebook questions everyone asks when starting out... by: daisynguyen

    November 16, 2009, 02:47

    People ask me all the time about facebook. Some people are just confused, some are scared, some are excited, some are clueless, still others hesitant, and…

  • Time to SHAKE IT UP! by: daisynguyen

    November 9, 2009, 14:07

    I am a problem solver, so when people call me, it's because they have a problem or in some instances, several problems. So, for me, problems are good for…

  • Twitter  (1)
    • TWEET TWEET: Twitter for Business Users and Apartment Marketers by: daisynguyen

      December 23, 2009, 20:34

      I've been following the whole TWITTER phenomenon very closely. At first, I was VERY confused. Who would use twitter and why? More importantly, why would I…

  • Facebook  (7)
    • Renting Apartments: Am I Who I Say I Am—& Do I Know You? by: jameswb

      March 25, 2011, 14:42

      Coco Chanel said, “Hard times arouse an instinctive desire for authenticity.” (

    • Renting Apartments: Am I Who I Say I Am—& Do I Know You? by: jameswb

      March 25, 2011, 14:37

      Coco Chanel said, “Hard times arouse an instinctive desire for authenticity.”

    • Foursquare vs. Facebook Places - Which is Better for Marketing Your Apartment Community? by: daisynguyen

      November 9, 2010, 18:21

      OK, I'll admit it. I'm a Foursquare GEEK, and now, with the launch of Facebook Places, I am TOTALLY CONFUSED. There's so much news out about Facebook Places -…

    • Your Apartment Community's Facebook Page Needs a Vanity URL by: daisynguyen

      January 11, 2010, 20:06

      Your community's facebook page should have a facebook username, also known as a vanity URL. Why? Being able to choose the URL for your facebook page is…

    • What should we be "facebooking?" in the Multi-Family industry? by: daisynguyen

      December 1, 2009, 12:31

      OK, so now that we've established that facebook does have a positive ROI, that we SHOULD be "doing it," the question naturally becomes, how/what should we be…

    • Facebook-itis: Addressing the fear of facebook head on! by: daisynguyen

      November 18, 2009, 12:19

      Part II: Facebook-itis: Addressing the fear of facebook head on! AKA Should my site(s)/apartment community(s) "do" facebook? - This is usually asked by…

    • 3 Facebook questions everyone asks when starting out... by: daisynguyen

      November 16, 2009, 02:47

      People ask me all the time about facebook. Some people are just confused, some are scared, some are excited, some are clueless, still others hesitant, and…

  • Foursquare  (2)
    • Foursquare vs. Facebook Places - Which is Better for Marketing Your Apartment Community? by: daisynguyen

      November 9, 2010, 18:21

      OK, I'll admit it. I'm a Foursquare GEEK, and now, with the launch of Facebook Places, I am TOTALLY CONFUSED. There's so much news out about Facebook Places -…

    • Using Foursquare for Marketing Apartment Communities by: daisynguyen

      September 22, 2010, 09:46

      I LOVE Foursquare, and find it not only a cool app, but a great marketing tool. If you aren't as geeky as I am, you're probably wondering, WHAT is Foursquare?…

• Vendors  (2)
  • Dear Apartment ILS: KISS! (Keep It Simple Silly!) by: daisynguyen

    December 1, 2009, 22:32

    We all have a love/hate relationship with our apartment ILS's. We love them for everything they do, and we hate them for everything they do. Yes, I'm talking…

  • Thankful for Thanksgiving! by: daisynguyen

    November 23, 2009, 22:18

    Thanksgiving is around the corner. I'm going to take a break from my 3-part series on facebook, and be thankful. I'm  thankful for some of the hardest…

• Human Resources  (5)
  • What’s In a Name? by: jameswb

    February 1, 2011, 18:05

    A sense of value and esteem is reflected in all aspects of their work.

  • Building on Your Strengths: Build Success by: jameswb

    November 16, 2010, 09:32

    Optimize what people are best at, recognize and manage those situations people may not handle well and address those weaknesses through job allocation,…

  • Motivating Your Employees in a Stressful Economy: Seven Tips to Building Team by: jameswb

    October 20, 2010, 11:16

    Demographic trends indicate that we will be facing a shortage of talented experts in the future. As the employment market starts to loosen up, our top talent…

  • TOP 5 RENT SODA Blogs - Thanks for Reading! by: daisynguyen

    August 2, 2010, 16:35

    The great thing about good content, it continues to be GOOD CONTENT. We are always striving for good blogs for our loyal readers! As the small type on the…

  • Leasing Agent Compensation?...First a word about VACANCY! by: daisynguyen

    July 14, 2010, 11:09

    As a consultant to the apartment industry, I am asked a LOT, "What's fair leasing agent compensation? Is their a leasing commission structure you would…

• Property Management  (11)
  • Building Apartment Revenue: Yield Management by: jameswb

    April 15, 2011, 11:27

    On a 100-unit site, we have ended up with revenue generation equivalent to 103 to 107 units (based on former average rents).

  • Building Revenue: 10 Tips to Decreasing Apartment Vacancy Time by: jameswb

    April 7, 2011, 08:12

    "We get paid for time, if we don't get paid, we'll never capture that revenue."

  • Success Stories: Two Apartment Managers Who Started Small & Making A BIG Splash! by: daisynguyen

    January 26, 2011, 09:12

    This is the first blog in a series of blogs that takes a closer look at success in the multi-family apartment industry - Who's successful? Who's Being…

  • The heART of the Deal | Lessons in Management: The Art of Delegating  by: jameswb

    January 18, 2011, 09:36

    I learned that when I delegated to my employees they grew and became stronger contributors to the organization.

  • The heART of the Deal | Lessons in Management: The Dynamics of Relationship  by: jameswb

    January 11, 2011, 10:52

    The shooter in Tucson was a classic example of “I’m not okay - you’re not okay”.

  • Successful Rent Collection Timeline: Show Me the Money! by: jameswb

    November 24, 2010, 14:19

    It’s the holidays!  Peace on earth; good will towards…delinquents?!  During the holiday season rent collections can be particularly difficult—esp…

  • Motivating Your Employees in a Stressful Economy: Seven Tips to Building Team by: jameswb

    October 20, 2010, 11:16

    Demographic trends indicate that we will be facing a shortage of talented experts in the future. As the employment market starts to loosen up, our top talent…

  • Top Ten Tips for Leasing to Seniors by: jameswb

    October 12, 2010, 10:45

    There are 35 million seniors in the U. S. today—12.4% of the population. Over the next decade that percentage is projected to grow to 16.5% (53.7 million…

  • #1 Most Important TIP for Apartment Resident Retention by: daisynguyen

    October 8, 2010, 14:58

    With so many choices available, the price competitiveness of the market, and concessions still a tool that lots of apartment communities still use to entice…

  • 5 Things To Do NOW to Deter Crime From Your Apartment Community by: daisynguyen

    September 1, 2010, 11:55

    Crime is an issue in any apartment community. Because apartments communities are denser populations, your apartment complex can be appealing to criminals - in…

  • Leasing Agent Compensation?...First a word about VACANCY! by: daisynguyen

    July 14, 2010, 11:09

    As a consultant to the apartment industry, I am asked a LOT, "What's fair leasing agent compensation? Is their a leasing commission structure you would…

• Do GOOD  (7)
  • The Power of Happy: 10 Tips to Improve Your Mood! by: jameswb

    November 9, 2010, 07:17

    “The Constitution only guarantees the American people the right to pursue happiness. You have to catch it yourself.”

  • HAPPY LABOR DAY weekend! May Work be as Fun as a Barrel of Monkeys! by: daisynguyen

    September 3, 2010, 13:08

    It's Friday around 3:00PM before labor day weekend. I just want to take a moment to wish everyone a safe and happy holiday weekend. And for all those who…

  • Lack of Motivation? Leasing Stalled? How to Change Your Tune by: daisynguyen

    February 24, 2010, 11:42

    All this talk about a depression, soft market and price drops. OH MY! Not to mention pay freezes, working twice as hard for half as much traffic, it's not a…

  • Personnel/Personal Development: Do You Have a Plan? by: daisynguyen

    January 27, 2010, 21:18

    When it come to personnel development - do you have a plan? How about PERSONAL development - do you have a plan? Success comes from within. For an…

  • Land of Opportunity or BUST! Do You See the Land of Opportunity? by: daisynguyen

    January 6, 2010, 21:21

    Have you ever noticed the people who complain about the lack of opportunities are also the ones that are the first to say they are too busy to join, have…

  • Success in the Apartment Industry: Where do you Participate, Participate, Participate? by: daisynguyen

    January 3, 2010, 20:00

    So you read my PARTICIPATE in your SUCCESS article, and your new year's resolution is to participate in your industry, your career, and your success. Where to…

  • My Charmed Life by: daisynguyen

    September 23, 2009, 00:23

    I will be the first to admint - I live a CHARMED life. A wonderful, gorgeous, although somewhat nerdy boyfriend (but I SOOO have a thing for nerds!), beautiful…

• Internet Listing Service (ILS)  (4)
  • 9 Apartment Mobile Apps for the iPhone/iPad by: daisynguyen

    December 13, 2010, 12:59

    With studies showing that the mobile web will rule by 2015 (i.e. more users will access the internet through their mobile devices than their desktops), in the…

  • TOP 10 TIPS to Get the MOST Out of CRAIGSLIST Apartment Ads by: daisynguyen

    July 12, 2010, 13:36

    Craigslist, when smartly used as part of your marketing/advertising campaign, can become one of your apartment community's top traffic generators. If it's…

  • Apartment Marketing: Get READY, Get SHARP - Call your ILS Account Rep! by: daisynguyen

    February 2, 2010, 22:32

    1/12 of the year is over, and the clock is ticking. Have you made progress towards your occupancy goals, or have you started the year off already behind? Your…

  • Dear Apartment ILS: KISS! (Keep It Simple Silly!) by: daisynguyen

    December 1, 2009, 22:32

    We all have a love/hate relationship with our apartment ILS's. We love them for everything they do, and we hate them for everything they do. Yes, I'm talking…

• Business  (17)
  • Building Apartment Revenue: Yield Management by: jameswb

    April 15, 2011, 11:27

    On a 100-unit site, we have ended up with revenue generation equivalent to 103 to 107 units (based on former average rents).

  • The heART of the Deal | Lessons in Management: The Art of Delegating  by: jameswb

    January 18, 2011, 09:36

    I learned that when I delegated to my employees they grew and became stronger contributors to the organization.

  • Successful Rent Collection Timeline: Show Me the Money! by: jameswb

    November 24, 2010, 14:19

    It’s the holidays!  Peace on earth; good will towards…delinquents?!  During the holiday season rent collections can be particularly difficult—esp…

  • MOBILIZE Your Apartment Website For Smartphones, iPhones, Blackberries! by: daisynguyen

    July 22, 2010, 12:28

    Smart phones, iPhones, Blackberries are everywhere. They keep us connected to our world - through the phone, internet, text messaging, etc. I am addicted to…

  • Leasing Agent Compensation?...First a word about VACANCY! by: daisynguyen

    July 14, 2010, 11:09

    As a consultant to the apartment industry, I am asked a LOT, "What's fair leasing agent compensation? Is their a leasing commission structure you would…

  • New to the Apartment Industry/Job/Career? 4 Stages to an Epiphany! by: daisynguyen

    July 13, 2010, 10:43

    Are you new to the apartment industry? New to your employer? New career? New promotion? On a new project? There are 4 stages that every NEWBIE goes through…

  • TOP 10 TIPS to Get the MOST Out of CRAIGSLIST Apartment Ads by: daisynguyen

    July 12, 2010, 13:36

    Craigslist, when smartly used as part of your marketing/advertising campaign, can become one of your apartment community's top traffic generators. If it's…

  • Apartment Leasing Tips Learned From George W. Bush at #NAA10 - Education Conference by: daisynguyen

    July 1, 2010, 09:46

    At the NAA 2010 Education Conference last week in New Orleans, the keynote speaker was George W. Bush. I didn’t know what to expect and was a little…

  • GET OUT of HERE! How To GET IT When You're In A Rut by: daisynguyen

    June 28, 2010, 10:07

    It can be hard to always be ON. It can be hard to GET IT all the time. Whether that means being CREATIVE, ENERGETIC, FRESH, SUNNY, SOCIAL, PATIENT, or…

  • Good Customer Service is Dead! Where is the LOVE? by: daisynguyen

    March 8, 2010, 10:54

    You read it right -GOOD Customer Service is DEAD. Where is the LOVE? httpv://www.youtube.com/watch?v=WpYeekQkAdc (Video: Black Eyed Peas - Where is the…

  • Being Shy About Business Won't Win Leases - How to Take Your Competition OUT! by: daisynguyen

    February 22, 2010, 06:24

    Everyone knows - being shy about business - especially leasing, won't win you any leases. Have fears or doubts? Your prospects can smell it a mile away -and…

  • Personnel/Personal Development: Do You Have a Plan? by: daisynguyen

    January 27, 2010, 21:18

    When it come to personnel development - do you have a plan? How about PERSONAL development - do you have a plan? Success comes from within. For an…

  • Career Advancement in the Apartment Industry: Speak the Language of Business! by: daisynguyen

    January 14, 2010, 11:56

    In today's economy, for every job opening available, there are hundreds of applicants. In working with owners/investors/executive level management, their…

  • Land of Opportunity or BUST! Do You See the Land of Opportunity? by: daisynguyen

    January 6, 2010, 21:21

    Have you ever noticed the people who complain about the lack of opportunities are also the ones that are the first to say they are too busy to join, have…

  • Success in the Apartment Industry: Where do you Participate, Participate, Participate? by: daisynguyen

    January 3, 2010, 20:00

    So you read my PARTICIPATE in your SUCCESS article, and your new year's resolution is to participate in your industry, your career, and your success. Where to…

  • How To Be Successful In The Apartment Industry: Participate, Participate, Participate! by: daisynguyen

    December 30, 2009, 19:09

    I've had a LOT of conversations recently, and one topic has been a recurring theme: Success. Two recurring questions: 1.) How do we make our apartment…

  • "Professionally Managed by..." What does THAT mean? by: daisynguyen

    December 28, 2009, 20:02

    Recently, a close friend of mine asked me, "what does professionalism mean to you & how does it pertain to our apartment industry? I want our company to be…

• Success  (18)
  • Anniversary Edition: To BE or not to BE? by: daisynguyen

    November 1, 2011, 11:06

    November 1st marks the 2nd anniversary for RENT SODA! Time flies when you're having fun, and the past 2 years have been a BLAST. When I took the plunge to…

  • The heART of the Deal: The Psychology of Leasing – the Exchange Fundamental by: jameswb

    February 4, 2011, 11:33

    When I do something for you; you are obligated to do something in return for me.

  • What’s In a Name? by: jameswb

    February 1, 2011, 18:05

    A sense of value and esteem is reflected in all aspects of their work.

  • Success Stories: Two Apartment Managers Who Started Small & Making A BIG Splash! by: daisynguyen

    January 26, 2011, 09:12

    This is the first blog in a series of blogs that takes a closer look at success in the multi-family apartment industry - Who's successful? Who's Being…

  • TOP 3 Qualities of Successful Multi-Family Apartment Careers by: daisynguyen

    November 23, 2010, 12:55

    We have been pondering SUCCESS in the Multi-Family Apartment industry over the last few weeks. We've decided to do a series of articles on individual SUCCESS…

  • Building on Your Strengths: Build Success by: jameswb

    November 16, 2010, 09:32

    Optimize what people are best at, recognize and manage those situations people may not handle well and address those weaknesses through job allocation,…

  • TOP 5 RENT SODA Blogs - Thanks for Reading! by: daisynguyen

    August 2, 2010, 16:35

    The great thing about good content, it continues to be GOOD CONTENT. We are always striving for good blogs for our loyal readers! As the small type on the…

  • New to the Apartment Industry/Job/Career? 4 Stages to an Epiphany! by: daisynguyen

    July 13, 2010, 10:43

    Are you new to the apartment industry? New to your employer? New career? New promotion? On a new project? There are 4 stages that every NEWBIE goes through…

  • GET OUT of HERE! How To GET IT When You're In A Rut by: daisynguyen

    June 28, 2010, 10:07

    It can be hard to always be ON. It can be hard to GET IT all the time. Whether that means being CREATIVE, ENERGETIC, FRESH, SUNNY, SOCIAL, PATIENT, or…

  • Lack of Motivation? Leasing Stalled? How to Change Your Tune by: daisynguyen

    February 24, 2010, 11:42

    All this talk about a depression, soft market and price drops. OH MY! Not to mention pay freezes, working twice as hard for half as much traffic, it's not a…

  • Being Shy About Business Won't Win Leases - How to Take Your Competition OUT! by: daisynguyen

    February 22, 2010, 06:24

    Everyone knows - being shy about business - especially leasing, won't win you any leases. Have fears or doubts? Your prospects can smell it a mile away -and…

  • What Kind of Job are YOU Looking For? Anything Less Than the Best is a Felony! by: daisynguyen

    February 8, 2010, 18:18

    Apartment Jobs: Phone screens & job interviews have 1 purpose: to screen candidates OUT. Yes, you read it right. It’s to screen YOU out. Of course your…

  • Personnel/Personal Development: Do You Have a Plan? by: daisynguyen

    January 27, 2010, 21:18

    When it come to personnel development - do you have a plan? How about PERSONAL development - do you have a plan? Success comes from within. For an…

  • Supervisors & Employees: Take Advantage of Your "Open Door" Policy by: daisynguyen

    January 20, 2010, 10:01

    Are you a supervisor with an "open door" policy? Are you an employee that works for someone that has an "open door" policy? Are you maximizing the "open door"…

  • Career Advancement in the Apartment Industry: Speak the Language of Business! by: daisynguyen

    January 14, 2010, 11:56

    In today's economy, for every job opening available, there are hundreds of applicants. In working with owners/investors/executive level management, their…

  • Land of Opportunity or BUST! Do You See the Land of Opportunity? by: daisynguyen

    January 6, 2010, 21:21

    Have you ever noticed the people who complain about the lack of opportunities are also the ones that are the first to say they are too busy to join, have…

  • Success in the Apartment Industry: Where do you Participate, Participate, Participate? by: daisynguyen

    January 3, 2010, 20:00

    So you read my PARTICIPATE in your SUCCESS article, and your new year's resolution is to participate in your industry, your career, and your success. Where to…

  • How To Be Successful In The Apartment Industry: Participate, Participate, Participate! by: daisynguyen

    December 30, 2009, 19:09

    I've had a LOT of conversations recently, and one topic has been a recurring theme: Success. Two recurring questions: 1.) How do we make our apartment…

• Policies  (3)
  • Renting to Students: 4 Steps to Marketing to College “Renters-in-Training”. by: jameswb

    January 28, 2011, 13:26

    Many students want to finalize their housing before finals (as early as April). Are you ready?

  • Successful Rent Collection Timeline: Show Me the Money! by: jameswb

    November 24, 2010, 14:19

    It’s the holidays!  Peace on earth; good will towards…delinquents?!  During the holiday season rent collections can be particularly difficult—esp…

  • Apartment Communities: 10 Elements of an Effective Pet Policy by: daisynguyen

    March 2, 2010, 15:25

    With vacancies at 10 year high's, apartment communities are finding ways to become more appealing to the apartment dweller. An area that you can use to broaden…

• Resident Retention  (5)
  • Better Retention through Grocery Carts*? by: jameswb

    February 15, 2011, 21:25

    Why not streamline your grocery carts and get some marketing oomph from them?

  • 3 Gift Ideas for Your Apartment Residents For The Cost of Some Elbow Grease! by: daisynguyen

    November 30, 2010, 09:41

    The next 30 days are a whirlwind of end of year celebrating. Whether your residents celebrate Christmas, Hannakah, Kwanzaa, or ringing in the New Year, the…

  • Motivating Your Employees in a Stressful Economy: Seven Tips to Building Team by: jameswb

    October 20, 2010, 11:16

    Demographic trends indicate that we will be facing a shortage of talented experts in the future. As the employment market starts to loosen up, our top talent…

  • #1 Most Important TIP for Apartment Resident Retention by: daisynguyen

    October 8, 2010, 14:58

    With so many choices available, the price competitiveness of the market, and concessions still a tool that lots of apartment communities still use to entice…

  • Good Customer Service is Dead! Where is the LOVE? by: daisynguyen

    March 8, 2010, 10:54

    You read it right -GOOD Customer Service is DEAD. Where is the LOVE? httpv://www.youtube.com/watch?v=WpYeekQkAdc (Video: Black Eyed Peas - Where is the…

• motivational  (10)
  • Anniversary Edition: To BE or not to BE? by: daisynguyen

    November 1, 2011, 11:06

    November 1st marks the 2nd anniversary for RENT SODA! Time flies when you're having fun, and the past 2 years have been a BLAST. When I took the plunge to…

  • Facing Failure: Why Excuses Never Lease Apartments by: jameswb

    March 15, 2011, 09:35

    No one is to blame except for me.

  • Success Stories: Two Apartment Managers Who Started Small & Making A BIG Splash! by: daisynguyen

    January 26, 2011, 09:12

    This is the first blog in a series of blogs that takes a closer look at success in the multi-family apartment industry - Who's successful? Who's Being…

  • Building on Your Strengths: Build Success by: jameswb

    November 16, 2010, 09:32

    Optimize what people are best at, recognize and manage those situations people may not handle well and address those weaknesses through job allocation,…

  • The Power of Happy: 10 Tips to Improve Your Mood! by: jameswb

    November 9, 2010, 07:17

    “The Constitution only guarantees the American people the right to pursue happiness. You have to catch it yourself.”

  • Motivating Your Employees in a Stressful Economy: Seven Tips to Building Team by: jameswb

    October 20, 2010, 11:16

    Demographic trends indicate that we will be facing a shortage of talented experts in the future. As the employment market starts to loosen up, our top talent…

  • #1 Most Important TIP for Apartment Resident Retention by: daisynguyen

    October 8, 2010, 14:58

    With so many choices available, the price competitiveness of the market, and concessions still a tool that lots of apartment communities still use to entice…

  • Leasing Agent Compensation?...First a word about VACANCY! by: daisynguyen

    July 14, 2010, 11:09

    As a consultant to the apartment industry, I am asked a LOT, "What's fair leasing agent compensation? Is their a leasing commission structure you would…

  • New to the Apartment Industry/Job/Career? 4 Stages to an Epiphany! by: daisynguyen

    July 13, 2010, 10:43

    Are you new to the apartment industry? New to your employer? New career? New promotion? On a new project? There are 4 stages that every NEWBIE goes through…

  • GET OUT of HERE! How To GET IT When You're In A Rut by: daisynguyen

    June 28, 2010, 10:07

    It can be hard to always be ON. It can be hard to GET IT all the time. Whether that means being CREATIVE, ENERGETIC, FRESH, SUNNY, SOCIAL, PATIENT, or…

• Craigslist  (4)
  • Technology Tidbits: Monitoring Multiple Apartment Craigslist Ads With Google Gadgets by: daisynguyen

    October 22, 2010, 09:49

    Do you have a need to check on your site's various craigslist ads - and its taking too long? Are you a Community Manager, Regional Manager, Marketing…

  • Craigslist-phobia: Don’t lose FREE Apartment Rentals! by: jameswb

    August 8, 2010, 19:21

    During my training classes I always encourage leasing professionals to use Craigslist postings. Where else can you get your message in front of hundreds of…

  • TOP 5 RENT SODA Blogs - Thanks for Reading! by: daisynguyen

    August 2, 2010, 16:35

    The great thing about good content, it continues to be GOOD CONTENT. We are always striving for good blogs for our loyal readers! As the small type on the…

  • TOP 10 TIPS to Get the MOST Out of CRAIGSLIST Apartment Ads by: daisynguyen

    July 12, 2010, 13:36

    Craigslist, when smartly used as part of your marketing/advertising campaign, can become one of your apartment community's top traffic generators. If it's…

• Training  (4)
  • Five Easy Phone Tools to Convert Your Phone Leads into Appointments!  by: jameswb

    March 31, 2011, 10:46

    While attitude is key; there are some things that you can do to make your phone interaction more successful.

  • The heART of the Deal | Lessons in Management: The Dynamics of Relationship  by: jameswb

    January 11, 2011, 10:52

    The shooter in Tucson was a classic example of “I’m not okay - you’re not okay”.

  • FRESHLY POSTED: January 2011 RENT SODA Training Calendar by: daisynguyen

    December 9, 2010, 21:03

    Are you READY to POP in 2011? Hit it out of the park? Are you excited about the new year? Want to learn new skills? Need a refresher? Want to get an energy…

  • Praise For RENT SODA's Nov 12th Profiling Your Way to MORE Leases! by: daisynguyen

    November 29, 2010, 18:33

    No description found for this item.

• Apartment Website  (3)
  • 9 Apartment Mobile Apps for the iPhone/iPad by: daisynguyen

    December 13, 2010, 12:59

    With studies showing that the mobile web will rule by 2015 (i.e. more users will access the internet through their mobile devices than their desktops), in the…

  • Craigslist-phobia: Don’t lose FREE Apartment Rentals! by: jameswb

    August 8, 2010, 19:21

    During my training classes I always encourage leasing professionals to use Craigslist postings. Where else can you get your message in front of hundreds of…

  • MOBILIZE Your Apartment Website For Smartphones, iPhones, Blackberries! by: daisynguyen

    July 22, 2010, 12:28

    Smart phones, iPhones, Blackberries are everywhere. They keep us connected to our world - through the phone, internet, text messaging, etc. I am addicted to…

• Phone Skills  (2)
  • Five Easy Phone Tools to Convert Your Phone Leads into Appointments!  by: jameswb

    March 31, 2011, 10:46

    While attitude is key; there are some things that you can do to make your phone interaction more successful.

  • You've Been B-BACK'ed! 5 Ways to Turn Your B-Backs Into Leases! by: daisynguyen

    September 8, 2010, 09:00

    You've been there - your prospect apartment tour is going well, you are excited, your prospects are talking about where they are going to place their furniture,…

• Events  (1)
  • RENT SODA presents WATER COOLER DAY for those that WAH! (Work At Home!) by: daisynguyen

    September 27, 2010, 14:57

    Do you WAH*!? *Work At Home For those of us who work from home, life can be kind of lonely... That is why we have created… RENT SODA WATER COOLER…

• Mobile  (1)
  • 9 Apartment Mobile Apps for the iPhone/iPad by: daisynguyen

    December 13, 2010, 12:59

    With studies showing that the mobile web will rule by 2015 (i.e. more users will access the internet through their mobile devices than their desktops), in the…

• OF INTEREST  (1)
  • OF Interest...November 3rd, 2011 by: daisynguyen

    November 3, 2011, 09:46

    There's just so much GREAT material out there! I've decided to do a series called "OF Interest..." to link to all the interesting things I'm seeing out there…

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