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• Blog Schedule by: daisynguyen

  December 6, 2009, 17:03

  OK, so you're hooked, you now have a sweet tooth and need to know when you can get your next RENT SODA fix? New blog articles will be posted twice weekly…

• EVENTS by: daisynguyen

  January 2, 2010, 01:30

• About US by: daisynguyen

  November 1, 2009, 06:06

  Beginning July 2010, TEAM RENT SODA includes Daisy Nguyen, CEO and Jim Baumgartner, Senior Vice President. Please scroll down to read ABOUT JIM. ABOUT…

• CONTACT INFO by: daisynguyen

  November 21, 2009, 00:03

  Have a question? Want to chat? Need more information? Want to connect? -Daisy Nguyen in Minneapolis, Minnesota CEO Business & Marketing…

• Site Map by: admin

  January 2, 2010, 00:50

  This page contains the site table of contents. Use it to quickly find content on this website.

Blog Posts

• Uncategorized  (2)
  • Craigslist-phobia: Don’t lose FREE Apartment Rentals! by: jameswb

    August 8, 2010, 19:21

    During my training classes I always encourage leasing professionals to use Craigslist postings. Where else can you get your message in front of hundreds of…

  • 2010 Trend: IN-Clearly Defined Job Descriptions; OUT-Jack-of-All-Trades by: daisynguyen

    January 25, 2010, 22:50

    Lately, much of my work has been very operations oriented. In this time of economic turmoil, companies are returning to the basics. Companies that are still…

• Announcements  (6)
  • HAPPY LABOR DAY weekend! May Work be as Fun as a Barrel of Monkeys! by: daisynguyen

    September 3, 2010, 13:08

    It's Friday around 3:00PM before labor day weekend. I just want to take a moment to wish everyone a safe and happy holiday weekend. And for all those who…

  • TOP 5 RENT SODA Blogs - Thanks for Reading! by: daisynguyen

    August 2, 2010, 16:35

    The great thing about good content, it continues to be GOOD CONTENT. We are always striving for good blogs for our loyal readers! As the small type on the…

  • RENT SODA Welcomes Jim Baumgartner! by: daisynguyen

    July 6, 2010, 11:22

    It's July, and RENT SODA is shaking it up once again - with groundbreaking news: (drum roll please!) WELCOME JIM BAUMGARTNER to team RENT SODA! With the…

  • Call for stories!!! by: daisynguyen

    November 24, 2009, 21:41

    The response to my blog has been overwhelming! Thank you so much for the support AND, the most rewarding surprise: I have received tons of emails and comments…

  • Time to SHAKE IT UP! by: daisynguyen

    November 9, 2009, 14:07

    I am a problem solver, so when people call me, it's because they have a problem or in some instances, several problems. So, for me, problems are good for…

  • Happy Endings & New Beginnings by: daisynguyen

    November 1, 2009, 06:06

    Happy Endings & New Beginnings!  First for the Happy Endings – my last day as Chief Operating Officer at Greco was Friday, October 30th, 2009. What…

• Career Advice  (18)
  • TOP 5 RENT SODA Blogs - Thanks for Reading! by: daisynguyen

    August 2, 2010, 16:35

    The great thing about good content, it continues to be GOOD CONTENT. We are always striving for good blogs for our loyal readers! As the small type on the…

  • Leasing Agent Compensation?...First a word about VACANCY! by: daisynguyen

    July 14, 2010, 11:09

    As a consultant to the apartment industry, I am asked a LOT, "What's fair leasing agent compensation? Is their a leasing commission structure you would…

  • New to the Apartment Industry/Job/Career? 4 Stages to an Epiphany! by: daisynguyen

    July 13, 2010, 10:43

    Are you new to the apartment industry? New to your employer? New career? New promotion? On a new project? There are 4 stages that every NEWBIE goes through…

  • GET OUT of HERE! How To GET IT When You're In A Rut by: daisynguyen

    June 28, 2010, 10:07

    It can be hard to always be ON. It can be hard to GET IT all the time. Whether that means being CREATIVE, ENERGETIC, FRESH, SUNNY, SOCIAL, PATIENT, or…

  • Good Customer Service is Dead! Where is the LOVE? by: daisynguyen

    March 8, 2010, 10:54

    You read it right -GOOD Customer Service is DEAD. Where is the LOVE? (Video: Black Eyed Peas - Where is the…

  • Apartment Jobs: From Resume to Job Offer: How to get the CALL! by: daisynguyen

    February 10, 2010, 09:00

    I LOVE American Idol. At the audition stage in the game, when the judges are trying to find the best talent in each city, in 10 seonds or less, they can tell…

  • What Kind of Job are YOU Looking For? Anything Less Than the Best is a Felony! by: daisynguyen

    February 8, 2010, 18:18

    Apartment Jobs: Phone screens & job interviews have 1 purpose: to screen candidates OUT. Yes, you read it right. It’s to screen YOU out. Of course your…

  • Personnel/Personal Development: Do You Have a Plan? by: daisynguyen

    January 27, 2010, 21:18

    When it come to personnel development - do you have a plan? How about PERSONAL development - do you have a plan? Success comes from within. For an…

  • Supervisors & Employees: Take Advantage of Your "Open Door" Policy by: daisynguyen

    January 20, 2010, 10:01

    Are you a supervisor with an "open door" policy? Are you an employee that works for someone that has an "open door" policy? Are you maximizing the "open door"…

  • Career Advancement in the Apartment Industry: Speak the Language of Business! by: daisynguyen

    January 14, 2010, 11:56

    In today's economy, for every job opening available, there are hundreds of applicants. In working with owners/investors/executive level management, their…

  • Land of Opportunity or BUST! Do You See the Land of Opportunity? by: daisynguyen

    January 6, 2010, 21:21

    Have you ever noticed the people who complain about the lack of opportunities are also the ones that are the first to say they are too busy to join, have…

  • Success in the Apartment Industry: Where do you Participate, Participate, Participate? by: daisynguyen

    January 3, 2010, 20:00

    So you read my PARTICIPATE in your SUCCESS article, and your new year's resolution is to participate in your industry, your career, and your success. Where to…

  • How To Be Successful In The Apartment Industry: Participate, Participate, Participate! by: daisynguyen

    December 30, 2009, 19:09

    I've had a LOT of conversations recently, and one topic has been a recurring theme: Success. Two recurring questions: 1.) How do we make our apartment…

  • "Professionally Managed by..." What does THAT mean? by: daisynguyen

    December 28, 2009, 20:02

    Recently, a close friend of mine asked me, "what does professionalism mean to you & how does it pertain to our apartment industry? I want our company to be…

  • The SKY is FALLING! How to Deal With Dramatic/Difficult People by: daisynguyen

    December 21, 2009, 09:51

    If you are in the multi-family industry,work at an apartment community, its a given: You WILL have to deal with difficult people.  I'm not just talking…

  • How do you FEEL? Success - It's all in the details. by: daisynguyen

    December 18, 2009, 12:24

    Consider these 2 statements: 1.) Things happen to me. 2.) I make things happen. A small change in a statement can make a STATEMENT! A very subtle change…

  • Mid-life crisises don't just happen at MID-LIFE anymore...bring back Mary POPPINS! by: daisynguyen

    December 8, 2009, 10:58

    Do you feel the need to get more done? Do you have long to-do lists? Are you doing "stuff" but still can't get "anything" done? If you answered "yes," you…

  • Thankful for Thanksgiving! by: daisynguyen

    November 23, 2009, 22:18

    Thanksgiving is around the corner. I'm going to take a break from my 3-part series on facebook, and be thankful. I'm  thankful for some of the hardest…

• Feng Shui  (2)
  • Got VACANCY? Apartment Models - Is it a DO or DON't or CAN't Afford It? by: daisynguyen

    July 29, 2010, 09:13

    If you have vacant apartments, and thinking about modeling an apartment, you're probably thinking, can you afford it? You can't afford NOT to have a model! CO…

  • How do you FEEL? Success - It's all in the details. by: daisynguyen

    December 18, 2009, 12:24

    Consider these 2 statements: 1.) Things happen to me. 2.) I make things happen. A small change in a statement can make a STATEMENT! A very subtle change…

• First Entry  (1)
  • Happy Endings & New Beginnings by: daisynguyen

    November 1, 2009, 06:06

    Happy Endings & New Beginnings!  First for the Happy Endings – my last day as Chief Operating Officer at Greco was Friday, October 30th, 2009. What…

• Just for FUN!  (5)
  • HAPPY LABOR DAY weekend! May Work be as Fun as a Barrel of Monkeys! by: daisynguyen

    September 3, 2010, 13:08

    It's Friday around 3:00PM before labor day weekend. I just want to take a moment to wish everyone a safe and happy holiday weekend. And for all those who…

  • Lack of Motivation? Leasing Stalled? How to Change Your Tune by: daisynguyen

    February 24, 2010, 11:42

    All this talk about a depression, soft market and price drops. OH MY! Not to mention pay freezes, working twice as hard for half as much traffic, it's not a…

  • Mid-life crisises don't just happen at MID-LIFE anymore...bring back Mary POPPINS! by: daisynguyen

    December 8, 2009, 10:58

    Do you feel the need to get more done? Do you have long to-do lists? Are you doing "stuff" but still can't get "anything" done? If you answered "yes," you…

  • Call for stories!!! by: daisynguyen

    November 24, 2009, 21:41

    The response to my blog has been overwhelming! Thank you so much for the support AND, the most rewarding surprise: I have received tons of emails and comments…

  • Time to SHAKE IT UP! by: daisynguyen

    November 9, 2009, 14:07

    I am a problem solver, so when people call me, it's because they have a problem or in some instances, several problems. So, for me, problems are good for…

• Leasing  (17)
  • "I'm So Glad You Called Today" - 4 Phone Tips to Turn a Call into an Apartment Tour by: daisynguyen

    August 26, 2010, 21:42

    Phones have been around for over 140 years, so answering the phone is nothing new - or is it? Having a great telephone conversation is one of the best and…

  • Craigslist-phobia: Don’t lose FREE Apartment Rentals! by: jameswb

    August 8, 2010, 19:21

    During my training classes I always encourage leasing professionals to use Craigslist postings. Where else can you get your message in front of hundreds of…

  • GONE FISHING: using the right bait for your apartment prospect by: jameswb

    July 30, 2010, 13:40

    I recently had lunch with my friend and professional peer, Laurel Zacher.  We were discussing the key to understanding psychographics when working with site…

  • Got VACANCY? Apartment Models - Is it a DO or DON't or CAN't Afford It? by: daisynguyen

    July 29, 2010, 09:13

    If you have vacant apartments, and thinking about modeling an apartment, you're probably thinking, can you afford it? You can't afford NOT to have a model! CO…

  • Leasing Agent Compensation?...First a word about VACANCY! by: daisynguyen

    July 14, 2010, 11:09

    As a consultant to the apartment industry, I am asked a LOT, "What's fair leasing agent compensation? Is their a leasing commission structure you would…

  • TOP 10 TIPS to Get the MOST Out of CRAIGSLIST Apartment Ads by: daisynguyen

    July 12, 2010, 13:36

    Craigslist, when smartly used as part of your marketing/advertising campaign, can become one of your apartment community's top traffic generators. If it's…

  • Apartment Leasing Tips Learned From George W. Bush at #NAA10 - Education Conference by: daisynguyen

    July 1, 2010, 09:46

    At the NAA 2010 Education Conference last week in New Orleans, the keynote speaker was George W. Bush. I didn’t know what to expect and was a little…

  • Good Customer Service is Dead! Where is the LOVE? by: daisynguyen

    March 8, 2010, 10:54

    You read it right -GOOD Customer Service is DEAD. Where is the LOVE? (Video: Black Eyed Peas - Where is the…

  • Lack of Motivation? Leasing Stalled? How to Change Your Tune by: daisynguyen

    February 24, 2010, 11:42

    All this talk about a depression, soft market and price drops. OH MY! Not to mention pay freezes, working twice as hard for half as much traffic, it's not a…

  • Being Shy About Business Won't Win Leases - How to Take Your Competition OUT! by: daisynguyen

    February 22, 2010, 06:24

    Everyone knows - being shy about business - especially leasing, won't win you any leases. Have fears or doubts? Your prospects can smell it a mile away -and…

  • Apartment Marketing: Print Advertising for Dummies by: daisynguyen

    January 18, 2010, 13:15

     I was recently invited to be a "pro" for an event at the local apartment association in my area, MHA. One of the recurring questions was, "What elements make…

  • Land of Opportunity or BUST! Do You See the Land of Opportunity? by: daisynguyen

    January 6, 2010, 21:21

    Have you ever noticed the people who complain about the lack of opportunities are also the ones that are the first to say they are too busy to join, have…

  • TWEET TWEET: Twitter for Business Users and Apartment Marketers by: daisynguyen

    December 23, 2009, 20:34

    I've been following the whole TWITTER phenomenon very closely. At first, I was VERY confused. Who would use twitter and why? More importantly, why would I…

  • The SKY is FALLING! How to Deal With Dramatic/Difficult People by: daisynguyen

    December 21, 2009, 09:51

    If you are in the multi-family industry,work at an apartment community, its a given: You WILL have to deal with difficult people.  I'm not just talking…

  • How do you FEEL? Success - It's all in the details. by: daisynguyen

    December 18, 2009, 12:24

    Consider these 2 statements: 1.) Things happen to me. 2.) I make things happen. A small change in a statement can make a STATEMENT! A very subtle change…

  • Leasing: 10 Steps From SAD to RAD! by: daisynguyen

    December 6, 2009, 21:13

    Here in Minnesota, we blame the leasing slow-down to the weather - we tell ourselves that no one wants to move when there is snow on the ground. (And who would…

  • What should we be "facebooking?" in the Multi-Family industry? by: daisynguyen

    December 1, 2009, 12:31

    OK, so now that we've established that facebook does have a positive ROI, that we SHOULD be "doing it," the question naturally becomes, how/what should we be…

• Marketing  (21)
  • "I'm So Glad You Called Today" - 4 Phone Tips to Turn a Call into an Apartment Tour by: daisynguyen

    August 26, 2010, 21:42

    Phones have been around for over 140 years, so answering the phone is nothing new - or is it? Having a great telephone conversation is one of the best and…

  • Craigslist-phobia: Don’t lose FREE Apartment Rentals! by: jameswb

    August 8, 2010, 19:21

    During my training classes I always encourage leasing professionals to use Craigslist postings. Where else can you get your message in front of hundreds of…

  • TOP 5 RENT SODA Blogs - Thanks for Reading! by: daisynguyen

    August 2, 2010, 16:35

    The great thing about good content, it continues to be GOOD CONTENT. We are always striving for good blogs for our loyal readers! As the small type on the…

  • GONE FISHING: using the right bait for your apartment prospect by: jameswb

    July 30, 2010, 13:40

    I recently had lunch with my friend and professional peer, Laurel Zacher.  We were discussing the key to understanding psychographics when working with site…

  • Got VACANCY? Apartment Models - Is it a DO or DON't or CAN't Afford It? by: daisynguyen

    July 29, 2010, 09:13

    If you have vacant apartments, and thinking about modeling an apartment, you're probably thinking, can you afford it? You can't afford NOT to have a model! CO…

  • TOP 10 TIPS to Get the MOST Out of CRAIGSLIST Apartment Ads by: daisynguyen

    July 12, 2010, 13:36

    Craigslist, when smartly used as part of your marketing/advertising campaign, can become one of your apartment community's top traffic generators. If it's…

  • Apartment Marketing: Get READY, Get SHARP - Call your ILS Account Rep! by: daisynguyen

    February 2, 2010, 22:32

    1/12 of the year is over, and the clock is ticking. Have you made progress towards your occupancy goals, or have you started the year off already behind? Your…

  • Apartment Marketing: Print Advertising for Dummies by: daisynguyen

    January 18, 2010, 13:15

     I was recently invited to be a "pro" for an event at the local apartment association in my area, MHA. One of the recurring questions was, "What elements make…

  • Your Apartment Community's Facebook Page Needs a Vanity URL by: daisynguyen

    January 11, 2010, 20:06

    Your community's facebook page should have a facebook username, also known as a vanity URL. Why? Being able to choose the URL for your facebook page is…

  • Land of Opportunity or BUST! Do You See the Land of Opportunity? by: daisynguyen

    January 6, 2010, 21:21

    Have you ever noticed the people who complain about the lack of opportunities are also the ones that are the first to say they are too busy to join, have…

  • How To Be Successful In The Apartment Industry: Participate, Participate, Participate! by: daisynguyen

    December 30, 2009, 19:09

    I've had a LOT of conversations recently, and one topic has been a recurring theme: Success. Two recurring questions: 1.) How do we make our apartment…

  • TWEET TWEET: Twitter for Business Users and Apartment Marketers by: daisynguyen

    December 23, 2009, 20:34

    I've been following the whole TWITTER phenomenon very closely. At first, I was VERY confused. Who would use twitter and why? More importantly, why would I…

  • How do you FEEL? Success - It's all in the details. by: daisynguyen

    December 18, 2009, 12:24

    Consider these 2 statements: 1.) Things happen to me. 2.) I make things happen. A small change in a statement can make a STATEMENT! A very subtle change…

  • Leasing: 10 Steps From SAD to RAD! by: daisynguyen

    December 6, 2009, 21:13

    Here in Minnesota, we blame the leasing slow-down to the weather - we tell ourselves that no one wants to move when there is snow on the ground. (And who would…

  • Dear Apartment ILS: KISS! (Keep It Simple Silly!) by: daisynguyen

    December 1, 2009, 22:32

    We all have a love/hate relationship with our apartment ILS's. We love them for everything they do, and we hate them for everything they do. Yes, I'm talking…

  • What should we be "facebooking?" in the Multi-Family industry? by: daisynguyen

    December 1, 2009, 12:31

    OK, so now that we've established that facebook does have a positive ROI, that we SHOULD be "doing it," the question naturally becomes, how/what should we be…

  • Facebook-itis: Addressing the fear of facebook head on! by: daisynguyen

    November 18, 2009, 12:19

    Part II: Facebook-itis: Addressing the fear of facebook head on! AKA Should my site(s)/apartment community(s) "do" facebook? - This is usually asked by…

  • The ROI of facebook - the value of creating community by: daisynguyen

    November 16, 2009, 12:13

    OK, so the million dollar question is: What is the ROI (Return on Investment) of facebook for my site? Usually followed up by - how many leases can I get…

  • 3 Facebook questions everyone asks when starting out... by: daisynguyen

    November 16, 2009, 02:47

    People ask me all the time about facebook. Some people are just confused, some are scared, some are excited, some are clueless, still others hesitant, and…

  • There's a MARKET for THAT! by: daisynguyen

    November 10, 2009, 22:14

    More often than we'd like to admit, we don't like who we are, we try to be more than what we are, and in the end, no one is happy. This is the way it is both…

  • Time to SHAKE IT UP! by: daisynguyen

    November 9, 2009, 14:07

    I am a problem solver, so when people call me, it's because they have a problem or in some instances, several problems. So, for me, problems are good for…

• Models  (3)
  • TOP 5 RENT SODA Blogs - Thanks for Reading! by: daisynguyen

    August 2, 2010, 16:35

    The great thing about good content, it continues to be GOOD CONTENT. We are always striving for good blogs for our loyal readers! As the small type on the…

  • Got VACANCY? Apartment Models - Is it a DO or DON't or CAN't Afford It? by: daisynguyen

    July 29, 2010, 09:13

    If you have vacant apartments, and thinking about modeling an apartment, you're probably thinking, can you afford it? You can't afford NOT to have a model! CO…

  • How do you FEEL? Success - It's all in the details. by: daisynguyen

    December 18, 2009, 12:24

    Consider these 2 statements: 1.) Things happen to me. 2.) I make things happen. A small change in a statement can make a STATEMENT! A very subtle change…

• People Skills  (9)
  • "I'm So Glad You Called Today" - 4 Phone Tips to Turn a Call into an Apartment Tour by: daisynguyen

    August 26, 2010, 21:42

    Phones have been around for over 140 years, so answering the phone is nothing new - or is it? Having a great telephone conversation is one of the best and…

  • GONE FISHING: using the right bait for your apartment prospect by: jameswb

    July 30, 2010, 13:40

    I recently had lunch with my friend and professional peer, Laurel Zacher.  We were discussing the key to understanding psychographics when working with site…

  • New to the Apartment Industry/Job/Career? 4 Stages to an Epiphany! by: daisynguyen

    July 13, 2010, 10:43

    Are you new to the apartment industry? New to your employer? New career? New promotion? On a new project? There are 4 stages that every NEWBIE goes through…

  • Apartment Leasing Tips Learned From George W. Bush at #NAA10 - Education Conference by: daisynguyen

    July 1, 2010, 09:46

    At the NAA 2010 Education Conference last week in New Orleans, the keynote speaker was George W. Bush. I didn’t know what to expect and was a little…

  • Personnel/Personal Development: Do You Have a Plan? by: daisynguyen

    January 27, 2010, 21:18

    When it come to personnel development - do you have a plan? How about PERSONAL development - do you have a plan? Success comes from within. For an…

  • Supervisors & Employees: Take Advantage of Your "Open Door" Policy by: daisynguyen

    January 20, 2010, 10:01

    Are you a supervisor with an "open door" policy? Are you an employee that works for someone that has an "open door" policy? Are you maximizing the "open door"…

  • Career Advancement in the Apartment Industry: Speak the Language of Business! by: daisynguyen

    January 14, 2010, 11:56

    In today's economy, for every job opening available, there are hundreds of applicants. In working with owners/investors/executive level management, their…

  • How To Be Successful In The Apartment Industry: Participate, Participate, Participate! by: daisynguyen

    December 30, 2009, 19:09

    I've had a LOT of conversations recently, and one topic has been a recurring theme: Success. Two recurring questions: 1.) How do we make our apartment…

  • The SKY is FALLING! How to Deal With Dramatic/Difficult People by: daisynguyen

    December 21, 2009, 09:51

    If you are in the multi-family industry,work at an apartment community, its a given: You WILL have to deal with difficult people.  I'm not just talking…

• Social Media Marketing  (8)
  • Your Apartment Community's Facebook Page Needs a Vanity URL by: daisynguyen

    January 11, 2010, 20:06

    Your community's facebook page should have a facebook username, also known as a vanity URL. Why? Being able to choose the URL for your facebook page is…

  • TWEET TWEET: Twitter for Business Users and Apartment Marketers by: daisynguyen

    December 23, 2009, 20:34

    I've been following the whole TWITTER phenomenon very closely. At first, I was VERY confused. Who would use twitter and why? More importantly, why would I…

  • Dear Apartment ILS: KISS! (Keep It Simple Silly!) by: daisynguyen

    December 1, 2009, 22:32

    We all have a love/hate relationship with our apartment ILS's. We love them for everything they do, and we hate them for everything they do. Yes, I'm talking…

  • What should we be "facebooking?" in the Multi-Family industry? by: daisynguyen

    December 1, 2009, 12:31

    OK, so now that we've established that facebook does have a positive ROI, that we SHOULD be "doing it," the question naturally becomes, how/what should we be…

  • Facebook-itis: Addressing the fear of facebook head on! by: daisynguyen

    November 18, 2009, 12:19

    Part II: Facebook-itis: Addressing the fear of facebook head on! AKA Should my site(s)/apartment community(s) "do" facebook? - This is usually asked by…

  • The ROI of facebook - the value of creating community by: daisynguyen

    November 16, 2009, 12:13

    OK, so the million dollar question is: What is the ROI (Return on Investment) of facebook for my site? Usually followed up by - how many leases can I get…

  • 3 Facebook questions everyone asks when starting out... by: daisynguyen

    November 16, 2009, 02:47

    People ask me all the time about facebook. Some people are just confused, some are scared, some are excited, some are clueless, still others hesitant, and…

  • Time to SHAKE IT UP! by: daisynguyen

    November 9, 2009, 14:07

    I am a problem solver, so when people call me, it's because they have a problem or in some instances, several problems. So, for me, problems are good for…

  • Twitter  (1)
    • TWEET TWEET: Twitter for Business Users and Apartment Marketers by: daisynguyen

      December 23, 2009, 20:34

      I've been following the whole TWITTER phenomenon very closely. At first, I was VERY confused. Who would use twitter and why? More importantly, why would I…

  • Facebook  (4)
    • Your Apartment Community's Facebook Page Needs a Vanity URL by: daisynguyen

      January 11, 2010, 20:06

      Your community's facebook page should have a facebook username, also known as a vanity URL. Why? Being able to choose the URL for your facebook page is…

    • What should we be "facebooking?" in the Multi-Family industry? by: daisynguyen

      December 1, 2009, 12:31

      OK, so now that we've established that facebook does have a positive ROI, that we SHOULD be "doing it," the question naturally becomes, how/what should we be…

    • Facebook-itis: Addressing the fear of facebook head on! by: daisynguyen

      November 18, 2009, 12:19

      Part II: Facebook-itis: Addressing the fear of facebook head on! AKA Should my site(s)/apartment community(s) "do" facebook? - This is usually asked by…

    • 3 Facebook questions everyone asks when starting out... by: daisynguyen

      November 16, 2009, 02:47

      People ask me all the time about facebook. Some people are just confused, some are scared, some are excited, some are clueless, still others hesitant, and…

• Vendors  (2)
  • Dear Apartment ILS: KISS! (Keep It Simple Silly!) by: daisynguyen

    December 1, 2009, 22:32

    We all have a love/hate relationship with our apartment ILS's. We love them for everything they do, and we hate them for everything they do. Yes, I'm talking…

  • Thankful for Thanksgiving! by: daisynguyen

    November 23, 2009, 22:18

    Thanksgiving is around the corner. I'm going to take a break from my 3-part series on facebook, and be thankful. I'm  thankful for some of the hardest…

• Human Resources  (2)
  • TOP 5 RENT SODA Blogs - Thanks for Reading! by: daisynguyen

    August 2, 2010, 16:35

    The great thing about good content, it continues to be GOOD CONTENT. We are always striving for good blogs for our loyal readers! As the small type on the…

  • Leasing Agent Compensation?...First a word about VACANCY! by: daisynguyen

    July 14, 2010, 11:09

    As a consultant to the apartment industry, I am asked a LOT, "What's fair leasing agent compensation? Is their a leasing commission structure you would…

• Property Management  (2)
  • 5 Things To Do NOW to Deter Crime From Your Apartment Community by: daisynguyen

    September 1, 2010, 11:55

    Crime is an issue in any apartment community. Because apartments communities are denser populations, your apartment complex can be appealing to criminals - in…

  • Leasing Agent Compensation?...First a word about VACANCY! by: daisynguyen

    July 14, 2010, 11:09

    As a consultant to the apartment industry, I am asked a LOT, "What's fair leasing agent compensation? Is their a leasing commission structure you would…

• Do GOOD  (6)
  • HAPPY LABOR DAY weekend! May Work be as Fun as a Barrel of Monkeys! by: daisynguyen

    September 3, 2010, 13:08

    It's Friday around 3:00PM before labor day weekend. I just want to take a moment to wish everyone a safe and happy holiday weekend. And for all those who…

  • Lack of Motivation? Leasing Stalled? How to Change Your Tune by: daisynguyen

    February 24, 2010, 11:42

    All this talk about a depression, soft market and price drops. OH MY! Not to mention pay freezes, working twice as hard for half as much traffic, it's not a…

  • Personnel/Personal Development: Do You Have a Plan? by: daisynguyen

    January 27, 2010, 21:18

    When it come to personnel development - do you have a plan? How about PERSONAL development - do you have a plan? Success comes from within. For an…

  • Land of Opportunity or BUST! Do You See the Land of Opportunity? by: daisynguyen

    January 6, 2010, 21:21

    Have you ever noticed the people who complain about the lack of opportunities are also the ones that are the first to say they are too busy to join, have…

  • Success in the Apartment Industry: Where do you Participate, Participate, Participate? by: daisynguyen

    January 3, 2010, 20:00

    So you read my PARTICIPATE in your SUCCESS article, and your new year's resolution is to participate in your industry, your career, and your success. Where to…

  • My Charmed Life by: daisynguyen

    September 23, 2009, 00:23

    I will be the first to admint - I live a CHARMED life. A wonderful, gorgeous, although somewhat nerdy boyfriend (but I SOOO have a thing for nerds!), beautiful…

• Internet Listing Service (ILS)  (3)
  • TOP 10 TIPS to Get the MOST Out of CRAIGSLIST Apartment Ads by: daisynguyen

    July 12, 2010, 13:36

    Craigslist, when smartly used as part of your marketing/advertising campaign, can become one of your apartment community's top traffic generators. If it's…

  • Apartment Marketing: Get READY, Get SHARP - Call your ILS Account Rep! by: daisynguyen

    February 2, 2010, 22:32

    1/12 of the year is over, and the clock is ticking. Have you made progress towards your occupancy goals, or have you started the year off already behind? Your…

  • Dear Apartment ILS: KISS! (Keep It Simple Silly!) by: daisynguyen

    December 1, 2009, 22:32

    We all have a love/hate relationship with our apartment ILS's. We love them for everything they do, and we hate them for everything they do. Yes, I'm talking…

• Business  (14)
  • MOBILIZE Your Apartment Website For Smartphones, iPhones, Blackberries! by: daisynguyen

    July 22, 2010, 12:28

    Smart phones, iPhones, Blackberries are everywhere. They keep us connected to our world - through the phone, internet, text messaging, etc. I am addicted to…

  • Leasing Agent Compensation?...First a word about VACANCY! by: daisynguyen

    July 14, 2010, 11:09

    As a consultant to the apartment industry, I am asked a LOT, "What's fair leasing agent compensation? Is their a leasing commission structure you would…

  • New to the Apartment Industry/Job/Career? 4 Stages to an Epiphany! by: daisynguyen

    July 13, 2010, 10:43

    Are you new to the apartment industry? New to your employer? New career? New promotion? On a new project? There are 4 stages that every NEWBIE goes through…

  • TOP 10 TIPS to Get the MOST Out of CRAIGSLIST Apartment Ads by: daisynguyen

    July 12, 2010, 13:36

    Craigslist, when smartly used as part of your marketing/advertising campaign, can become one of your apartment community's top traffic generators. If it's…

  • Apartment Leasing Tips Learned From George W. Bush at #NAA10 - Education Conference by: daisynguyen

    July 1, 2010, 09:46

    At the NAA 2010 Education Conference last week in New Orleans, the keynote speaker was George W. Bush. I didn’t know what to expect and was a little…

  • GET OUT of HERE! How To GET IT When You're In A Rut by: daisynguyen

    June 28, 2010, 10:07

    It can be hard to always be ON. It can be hard to GET IT all the time. Whether that means being CREATIVE, ENERGETIC, FRESH, SUNNY, SOCIAL, PATIENT, or…

  • Good Customer Service is Dead! Where is the LOVE? by: daisynguyen

    March 8, 2010, 10:54

    You read it right -GOOD Customer Service is DEAD. Where is the LOVE? (Video: Black Eyed Peas - Where is the…

  • Being Shy About Business Won't Win Leases - How to Take Your Competition OUT! by: daisynguyen

    February 22, 2010, 06:24

    Everyone knows - being shy about business - especially leasing, won't win you any leases. Have fears or doubts? Your prospects can smell it a mile away -and…

  • Personnel/Personal Development: Do You Have a Plan? by: daisynguyen

    January 27, 2010, 21:18

    When it come to personnel development - do you have a plan? How about PERSONAL development - do you have a plan? Success comes from within. For an…

  • Career Advancement in the Apartment Industry: Speak the Language of Business! by: daisynguyen

    January 14, 2010, 11:56

    In today's economy, for every job opening available, there are hundreds of applicants. In working with owners/investors/executive level management, their…

  • Land of Opportunity or BUST! Do You See the Land of Opportunity? by: daisynguyen

    January 6, 2010, 21:21

    Have you ever noticed the people who complain about the lack of opportunities are also the ones that are the first to say they are too busy to join, have…

  • Success in the Apartment Industry: Where do you Participate, Participate, Participate? by: daisynguyen

    January 3, 2010, 20:00

    So you read my PARTICIPATE in your SUCCESS article, and your new year's resolution is to participate in your industry, your career, and your success. Where to…

  • How To Be Successful In The Apartment Industry: Participate, Participate, Participate! by: daisynguyen

    December 30, 2009, 19:09

    I've had a LOT of conversations recently, and one topic has been a recurring theme: Success. Two recurring questions: 1.) How do we make our apartment…

  • "Professionally Managed by..." What does THAT mean? by: daisynguyen

    December 28, 2009, 20:02

    Recently, a close friend of mine asked me, "what does professionalism mean to you & how does it pertain to our apartment industry? I want our company to be…

• Success  (12)
  • TOP 5 RENT SODA Blogs - Thanks for Reading! by: daisynguyen

    August 2, 2010, 16:35

    The great thing about good content, it continues to be GOOD CONTENT. We are always striving for good blogs for our loyal readers! As the small type on the…

  • New to the Apartment Industry/Job/Career? 4 Stages to an Epiphany! by: daisynguyen

    July 13, 2010, 10:43

    Are you new to the apartment industry? New to your employer? New career? New promotion? On a new project? There are 4 stages that every NEWBIE goes through…

  • GET OUT of HERE! How To GET IT When You're In A Rut by: daisynguyen

    June 28, 2010, 10:07

    It can be hard to always be ON. It can be hard to GET IT all the time. Whether that means being CREATIVE, ENERGETIC, FRESH, SUNNY, SOCIAL, PATIENT, or…

  • Lack of Motivation? Leasing Stalled? How to Change Your Tune by: daisynguyen

    February 24, 2010, 11:42

    All this talk about a depression, soft market and price drops. OH MY! Not to mention pay freezes, working twice as hard for half as much traffic, it's not a…

  • Being Shy About Business Won't Win Leases - How to Take Your Competition OUT! by: daisynguyen

    February 22, 2010, 06:24

    Everyone knows - being shy about business - especially leasing, won't win you any leases. Have fears or doubts? Your prospects can smell it a mile away -and…

  • What Kind of Job are YOU Looking For? Anything Less Than the Best is a Felony! by: daisynguyen

    February 8, 2010, 18:18

    Apartment Jobs: Phone screens & job interviews have 1 purpose: to screen candidates OUT. Yes, you read it right. It’s to screen YOU out. Of course your…

  • Personnel/Personal Development: Do You Have a Plan? by: daisynguyen

    January 27, 2010, 21:18

    When it come to personnel development - do you have a plan? How about PERSONAL development - do you have a plan? Success comes from within. For an…

  • Supervisors & Employees: Take Advantage of Your "Open Door" Policy by: daisynguyen

    January 20, 2010, 10:01

    Are you a supervisor with an "open door" policy? Are you an employee that works for someone that has an "open door" policy? Are you maximizing the "open door"…

  • Career Advancement in the Apartment Industry: Speak the Language of Business! by: daisynguyen

    January 14, 2010, 11:56

    In today's economy, for every job opening available, there are hundreds of applicants. In working with owners/investors/executive level management, their…

  • Land of Opportunity or BUST! Do You See the Land of Opportunity? by: daisynguyen

    January 6, 2010, 21:21

    Have you ever noticed the people who complain about the lack of opportunities are also the ones that are the first to say they are too busy to join, have…

  • Success in the Apartment Industry: Where do you Participate, Participate, Participate? by: daisynguyen

    January 3, 2010, 20:00

    So you read my PARTICIPATE in your SUCCESS article, and your new year's resolution is to participate in your industry, your career, and your success. Where to…

  • How To Be Successful In The Apartment Industry: Participate, Participate, Participate! by: daisynguyen

    December 30, 2009, 19:09

    I've had a LOT of conversations recently, and one topic has been a recurring theme: Success. Two recurring questions: 1.) How do we make our apartment…

• Policies  (1)
  • Apartment Communities: 10 Elements of an Effective Pet Policy by: daisynguyen

    March 2, 2010, 15:25

    With vacancies at 10 year high's, apartment communities are finding ways to become more appealing to the apartment dweller. An area that you can use to broaden…

• Resident Retention  (1)
  • Good Customer Service is Dead! Where is the LOVE? by: daisynguyen

    March 8, 2010, 10:54

    You read it right -GOOD Customer Service is DEAD. Where is the LOVE? (Video: Black Eyed Peas - Where is the…

• motivational  (3)
  • Leasing Agent Compensation?...First a word about VACANCY! by: daisynguyen

    July 14, 2010, 11:09

    As a consultant to the apartment industry, I am asked a LOT, "What's fair leasing agent compensation? Is their a leasing commission structure you would…

  • New to the Apartment Industry/Job/Career? 4 Stages to an Epiphany! by: daisynguyen

    July 13, 2010, 10:43

    Are you new to the apartment industry? New to your employer? New career? New promotion? On a new project? There are 4 stages that every NEWBIE goes through…

  • GET OUT of HERE! How To GET IT When You're In A Rut by: daisynguyen

    June 28, 2010, 10:07

    It can be hard to always be ON. It can be hard to GET IT all the time. Whether that means being CREATIVE, ENERGETIC, FRESH, SUNNY, SOCIAL, PATIENT, or…

• Craigslist  (3)
  • Craigslist-phobia: Don’t lose FREE Apartment Rentals! by: jameswb

    August 8, 2010, 19:21

    During my training classes I always encourage leasing professionals to use Craigslist postings. Where else can you get your message in front of hundreds of…

  • TOP 5 RENT SODA Blogs - Thanks for Reading! by: daisynguyen

    August 2, 2010, 16:35

    The great thing about good content, it continues to be GOOD CONTENT. We are always striving for good blogs for our loyal readers! As the small type on the…

  • TOP 10 TIPS to Get the MOST Out of CRAIGSLIST Apartment Ads by: daisynguyen

    July 12, 2010, 13:36

    Craigslist, when smartly used as part of your marketing/advertising campaign, can become one of your apartment community's top traffic generators. If it's…

• Apartment Website  (2)
  • Craigslist-phobia: Don’t lose FREE Apartment Rentals! by: jameswb

    August 8, 2010, 19:21

    During my training classes I always encourage leasing professionals to use Craigslist postings. Where else can you get your message in front of hundreds of…

  • MOBILIZE Your Apartment Website For Smartphones, iPhones, Blackberries! by: daisynguyen

    July 22, 2010, 12:28

    Smart phones, iPhones, Blackberries are everywhere. They keep us connected to our world - through the phone, internet, text messaging, etc. I am addicted to…

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